Dawn Schneider
Warminster,PA
Summary
Enthusiastic Supervisor with 25 years of success delivering quality dining experiences. Strong leader highly skilled at managing staff, operations, and resolving issues. Dedicated to food safety, customer service, and quality food service.Professional hospitality leader with proven track record of enhancing bar operations and customer satisfaction.Astute supervisor dedicated to comprehensive leadership for cutting costs and maximizing quality.
Overview
25
25
years of professional experience
Work History
Bartender Supervisor
Cloud 9
- Maintained high standards of cleanliness and safety, ensuring compliance with changing local health regulations returning after the pandemic.
- Supervised and trained staff on preparing and delivering drinks, handling food, and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
- Developed strong relationships with suppliers, negotiating favorable pricing on beverage orders.
- Assisted in recruiting top talent for the bar/entertainment team, conducting thorough interviews and selecting qualified candidates.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Home Care Provider
Personal Employer
02.2020 - Current
Supervisor
Chickie's and Pete's
04.2016 - 03.2020
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and workflow through efficient scheduling systems.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Oversaw compliance with industry regulations and company policies, ensuring safe and legal operational environment.
- Maintained database systems to track and analyze operational data.
Server/ Banquet Captain
Doylestown Country Club
09.2007 - 03.2016
- Assisted in planning and execution of special events, contributing to DCC's reputation for hosting.
- Maintained clear communication channels between all departments involved in banquets, contributing to successful event outcomes.
- Maintained accurate records of event details, client communications, and financial transactions to ensure seamless organization and execution.
- Increased repeat business by developing strong relationships with clients and consistently delivering exceptional service.
- Enhanced event ambiance with creative table settings and decor arrangements.
- Increased sales significantly by upselling higher-end products to customers.
Education
Master Of Applied Science - Applied Psychology
05.2001
Bachelor - Psychology
05.1999
Skills
- Employee scheduling
- Health/Safety codes compliance
- Highly reliable
- Outgoing personality
- Staff management
- Ordering procedures
- POS system operation
- Customer engagement
Timeline
Home Care Provider - Personal Employer
02.2020 - Current
Supervisor - Chickie's and Pete's
04.2016 - 03.2020
Server/ Banquet Captain - Doylestown Country Club
09.2007 - 03.2016
Bartender Supervisor - Cloud 9
Temple University - Master Of Applied Science, Applied Psychology
West Chester University of Pennsylvania - Bachelor, Psychology
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