Dawn Scott
Brooksville,FL
Summary
Enthusiastic Personal Shopper recognized for consistent order accuracy, outstanding customer service and development of brand loyalty. Fast worker focused on delivering excellent service for in-store pick up customers and home delivery. Comfortable using technology tools such as mobile applications, scanners and GPS to complete orders.
Overview
9
9
years of professional experience
Work History
Personal Shopper
Walmart
Spring Hill, FL
11.2021 - Current
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Tracked substitutions and informed customers of changes.
Assistant Manager
Rebel
Brooksville , FL
08.2020 - 11.2021
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Greets and welcomes customers to the store in a courtesy manner as they enter the store. Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Assistant Manager
Speedway
Brooksville, FL
09.2016 - 08.2020
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Greets and welcomes customers to the in a professional manner. Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Assistant Manager
Hess Express
Brooksville, FL
10.2013 - 09.2016
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Greets and welcome customers to the store in a courteous manner. Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Education
Gaither High School
Tampa, FL1991
Skills
- Personal Shopping
- Cash Counting
- Personal Grooming Standards
- Accurate Money Handling
- Team Goals
- Guest Satisfaction
- Hygiene Standards
Timeline
Personal Shopper
Walmart
11.2021 - Current
Assistant Manager
Rebel
08.2020 - 11.2021
Assistant Manager
Speedway
09.2016 - 08.2020
Assistant Manager
Hess Express
10.2013 - 09.2016
Gaither High School
Work Preference
Work Type
Full TimePart TimeWork Location
On-SiteRemoteImportant To Me
Work-life balanceWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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