DAWN SHERIE BILLUPS
Jamaica,NY
Summary
A dynamic, dedicated, administrative professional with experience providing exceptional organizational support and a passion for delivering positive change in the lives of others. Recognized for superb work ethic and ability to forge productive, professional relationship with diverse individuals. Strive in fast-paced environments performing both independently and as part of a team. Self-starter and detail oriented.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
31
31
years of professional experience
Work History
Principle Administrative Associate
NYC Department of Housing Preservation & Development
New York, NY
02.2019 - Current
- Coordinate and monitor the status of open market orders in the technical construction trades of Plumbing, Heating, Electrical and General Contracts
- Perform clerical functions, scanning, fax, email, filing and data-entry
- Respond to work order and violation inquiries from vendors, contractors, tenants, and landlords
- Program Liaison to Housing Litigation Unit to process Access Warrants and Orders
- Perform routing of building violations for field inspection, monitor and close when appropriate
- Coordinate with tenants and landlords in scheduling access for contractors and inspectors
- Process vendor/contractors’ affidavits/invoices for payments
- Demonstrates leadership skills by identifying problems and recommend solutions, resolving effectively under supervision of program director.
- Communicate extensively with tenants to ensure all violations are complied with and satisfied
- Daily updates to HPD INFO ensuring proper action in accordance with program procedures
- Report progress of NYC down buildings for heat/hot water at HPD weekly Heat Meetings
Administrative Assistant to Director of Property Management
Brooklyn Community Housing and Services, Inc.
Brooklyn, NY
01.2000 - 02.2019
- Handle multiple line switchboard, greet visitors, supply general information
- Coordinate the purchase and distribution office supplies, maintain office equipment
- Process bills, purchase orders and check requisitions for vendors and clients
- Compose office correspondence, typing, create invoices and business forms
- Arrange, record and coordinate all community room rental space for meetings and events
- Act as liaison between government agencies, vendors and clients as needed
- Process donor funds and maintain logs of all incoming checks and cash daily
- Assist residents with rent inquires and payments
- Coordinate special projects and general office duties
Transportation Officer
Department of Homeland Security, JFK Airport
Queens, NY
07.2004 - 07.2006
- Maintainedprofessional demeanor, assisting passengers in excellent customer service while being alert of any suspicious activities of possible threats or acts to maintain public safety
- Conduct bag, cargo, electronics, and passenger searches to locate prohibited items, dangerous weapons, and objects to ensure safety to travelers, terminals, and aircrafts
- Performed pat-down and hand wand searches on passengers as needed
- Secured entrance/exit doors to ensure safety of airport terminals from non-authorized personnel
- Operated screening equipment to detect dangerous weapons ensuring public safety
Assistant Asset Protection Manager
Caldor, Inc.
Queens, N.Y.
03.1995 - 04.1999
- Supervised a staff of 20, staff scheduling, office correspondence, maintained records.
- Data entry on in-house computer systems daily, computed employee hours and did payroll, general knowledge of business machines and maintenance
- Reduced and prevented company losses from employee theft, shoplifting, liability accidents, auditing and employee orientations
- Responsible for reviewing store media, reports, tracking safe and register shortages/overages, daily CCTV monitoring
- Developed comprehensive training programs for new hires, ensuring they were well-equipped to handle various asset protection scenarios.
- Managed a team of security personnel, providing guidance and support to ensure consistent performance across all shifts.
- Collaborated with store management to develop and enforce policies for maintaining a safe and secure environment for employees and customers.
- Controlled reduction of loss inventory by protecting company assets.
Education
Associate of Arts - Public Administration
C.U.N.Y. Medgar Evers College
Brooklyn, NY05.2017
Skills
- Skilled in Microsoft Office applications
- Decision-making
- Verbal and written communication
- Complex Problem-solving
- Documentation and reporting
- Cross-functional teamwork
- Employee training
Timeline
Principle Administrative Associate
NYC Department of Housing Preservation & Development
02.2019 - Current
Transportation Officer
Department of Homeland Security, JFK Airport
07.2004 - 07.2006
Administrative Assistant to Director of Property Management
Brooklyn Community Housing and Services, Inc.
01.2000 - 02.2019
Assistant Asset Protection Manager
Caldor, Inc.
03.1995 - 04.1999
Associate of Arts - Public Administration
C.U.N.Y. Medgar Evers College
Hobbies and Interests
Established pastry maker, gardening, cooking, videography