Dawn White
Warwick,RI
Summary
Experienced Pharmacy Technician knowledgeable in all facets of pharmacy operations, eager to bring talent and expertise to a new pharmacy. Successful in quickly and accurately filling prescription orders and building relationships with customers for sustained business growth and customer retention. Team-oriented and dedicated to collaboratively delivering exceptional customer service.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
CVS Omnicare
12.2021 - 06.2024
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Counted and labeled prescriptions with correct item and quantity.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
Online Personal Shopper
Walmart
06.2020 - 12.2021
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Worked productively with customers to meet order requirements and service expectations.
- Consistently met deadlines and quality goals for accuracy and timeliness.
Front End Supervisor
Ocean State Job Lot
05.2019 - 07.2020
- Maintained a clean and organized front-end area to ensure a pleasant shopping experience for customers.
- Managed customer returns and exchanges efficiently, ensuring a smooth process for both customers and employees.
- Monitored cashier performance metrics to identify areas for improvement and implement corrective actions as needed.
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
- Collaborated with store management to develop strategies for improving overall store performance and customer satisfaction.
Patient Care Technician
South County Hospital Healthcare System
06.2001 - 03.2019
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Fostered strong relationships with colleagues, contributing to a collaborative work environment that prioritized teamwork among staff members.
- Spent last ten years in Infusion/Oncology .
Education
High School Diploma -
Ledyard High School
Ledyard, CT06.1980
Skills
- Problem-solving skills
- Team Collaboration
- Confidentiality and HIPAA
- Workflow Optimization
- Trained in Control Room
- Labeling Accuracy
- Drug safety
- Mathematical Aptitude
Certification
- Licensed Pharmacy Tech
Timeline
Pharmacy Technician
CVS Omnicare
12.2021 - 06.2024
Online Personal Shopper
Walmart
06.2020 - 12.2021
Front End Supervisor
Ocean State Job Lot
05.2019 - 07.2020
Patient Care Technician
South County Hospital Healthcare System
06.2001 - 03.2019
High School Diploma -
Ledyard High School