Dawn Wilson
Outback Steakhouse
7
years of professional experience
Dynamic professional with a proven track record, excelling in client relationship management and delivering tailored solutions. Recognized for outstanding customer service and effective communication, I pay close attention to detail to enhance satisfaction and drive results in diverse environments.
Work History
Server Assistant
10 Months- Supported servers by delivering food and beverages promptly to enhance guest satisfaction.
- Monitored inventory levels of supplies, alerting management of low stock items.
- Responded to customer inquiries and requests, fostering a welcoming environment.
- Collaborated with kitchen staff to facilitate smooth communication and timely order execution.
Day Manager
2 Years 10 Months- Supervised daily operations, ensuring efficient workflow and high customer satisfaction.
- Managed cash handling procedures, ensuring accurate accounting of all transactions during shifts.
- Coordinated special events, managing logistics and guest experiences to enhance engagement.
- Maintained a clean and organized work environment, ensuring compliance with health and safety regulations.
Crew Trainer
4 Years 4 Months- Greeted customers with a smile and provided friendly service to professionally handle every need.
- Maintained current knowledge of all team position requirements.
- Ensured compliance with food safety regulations and company policies.
- Resolved customer complaints promptly, enhancing guest satisfaction through effective communication.
Education
No Degree - Masters Work - Marketing
Skills
Customer service
Hospitality expertise
Customer engagement
Order accuracy
Point of sale operation
Cash handling
Attention to detail
Positive and friendly attitude
Willing to learn
Responsible and trustworthy
Guest relations management
Station preparation
POS system operation
Effective customer upselling
Time management
Relationship building
Decision-making
Problem-solving
Timeline
Server Assistant
Outback Steakhouse
08.2025 - 06.2026Read More
Day Manager
Strike City Bowling
08.2023 - 06.2026Read More
Crew Trainer
McDonald's
01.2019 - 05.2023Read More
Liberty University
No Degree from Masters Work - Marketing
Read More