Former Assistant General Manager
Dawna Tidwell
Hampton Inn By Hilton
9155 County Road 24,AL
16
years of professional experience
Dynamic Assistant General Manager at Hampton Inn By Hilton, recognized for enhancing guest satisfaction through effective operations management and staff development. Proven expertise in inventory control and team leadership, driving revenue growth while fostering a collaborative work environment. Committed to delivering exceptional service and optimizing operational efficiency.
Work History
Assistant General Manager
15 Years 6 Months- Oversaw daily operations ensuring exceptional guest satisfaction and service quality.
- Implemented staff training programs enhancing team performance and operational efficiency.
- Oversaw scheduling and resource allocation to maximize hotel occupancy and enhance revenue generation.
- Developed and maintained strong vendor relationships improving supply chain reliability.
Education
Academic Diploma
I have completed General Manager certification.
Skills
Staff management
Inventory control
Operations management
Staff development
Team leadership expertise
Employee relations
Training and development background
Employee scheduling
Customer relationship management (CRM)
Operations oversight
Human resources
Workflow coordination
Business operations
Business operations background
Training and development skill
Team leadership strength
Teamwork and collaboration
Customer service
Staff hiring
Customer service management
Staff training/development
Scheduling
Employee motivation
Hiring and onboarding
Decision-making
Team leadership
Inventory management
Quality assurance
Administrative management
Delegating work
Timeline
Assistant General Manager
Hampton Inn By Hilton
01.2011 - 07.2026Read More
Brilliant High School
Academic Diploma
Read More