Dawne Sirianni
Bradenton,FL
Summary
Driven Dispatcher with excellent leadership and problem-solving abilities. Highly organized and proactive with solid understanding of scheduling actions, adjusting routes and prioritizing issues. Dedicated to efficiency and reliability in personal work and collaborative projects. Efficient Dispatcher with substantial experience in managing fleet and personnel operations. Proven track record of effectively coordinating staff and resources for seamless communication. Strong problem-solving skills and commitment to promptly resolving issues.
Overview
26
26
years of professional experience
Work History
Dispatcher
LaPensee Plumbing Pools & Air
401 Manatee Ave Holmes Beach FL 34217
01.2017 - Current
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
- Directed dispatching, routing, and tracking of 10 fleet vehicles.
- Maintained professional relationship with shippers, receivers and drivers to increase trust, reliability and rapport.
Dispatcher/ Manager
Coastal Air
Bradenton, FL 34207
08.2000 - 12.2016
- Motivated staff to deliver high-level dispatch support while successfully meeting departmental goals.
- Conferred with customers to address questions, problems and requests for service or equipment to allocate dispatch coverage during peak service times and during employee shortages.
- Prepared budget reports and identified resource and labor needs for forecasted workloads.
- Recorded and secured archives of customer requests, services performed and other dispatch information to maintain accurate records and appropriate filing systems.
Skills
- Prioritizing Calls
- Database Maintenance
- Schedule Coordination
- Dispatching Field Personnel
Timeline
Dispatcher
LaPensee Plumbing Pools & Air
01.2017 - Current
Dispatcher/ Manager
Coastal Air
08.2000 - 12.2016