Dawn M Carter
Wenonah,NJ
Summary
Resourceful Medical Secretary maintains smooth office operations and patient flows. Detail-oriented approach to organizing files, scheduling appointments and assisting patients. Organized individual brings background in medical office settings handling patient needs.
Overview
25
25
years of professional experience
Work History
Unit Secretary/Registered Staff Nurse, Perioperative Care
Inspira Medical Center
Mullica Hill, New Jersey
06.2001 - 01.2022
- Assisted clients in developing and achieving short-term and long-term goals.
- Provided advocacy for clients to ensure their needs are met through appropriate services.
- Developed service plans based on assessment findings; monitored effectiveness of plans regularly.
- Greeted visitors and patients in a courteous and friendly manner.
- Assisted nursing staff with administrative tasks such as scheduling appointments, ordering supplies and preparing charts.
- Answered telephone calls promptly and directed them to appropriate personnel or departments.
- Provided clerical support including filing, faxing, photocopying and data entry of patient information into electronic health record systems.
- Prepared documents for signature by physicians or other authorized personnel.
- Processed physician orders ensuring accuracy of documentation prior to submission for approval.
- Responded to requests from internal staff regarding patient information in accordance with HIPAA regulations.
- Scheduled diagnostic tests and procedures for patients according to established protocols.
- Organized laboratory specimens for pick-up by courier service.
- Managed the front desk area ensuring neatness at all times.
- Executed clerical tasks and assisted with unit duties to keep departments running smoothly.
- Managed unit call reception and routed calls to correct department.
- Maintained strong and trusting rapport with patients and all healthcare staff to build relationships.
Nursing Assistant
Inspira Medical Center
Woodbury , NJ
06.2001 - 04.2004
- Provided companionship to patients, monitored their emotional well-being, and offered reassurance when needed.
- Assisted nurses and physicians with patient care, including bathing, dressing, transferring to beds and wheelchairs, and taking vital signs.
- Collected specimens for laboratory testing such as urine samples and blood draws.
- Assisted patients with their activities of daily living, including eating, grooming, toileting, ambulation, and hygiene.
- Provided assistance to medical staff during tests, treatments and emergency procedures.
- Demonstrated respect and regard for dignity of patients, families and fellow employees to promote professional, responsible and courteous environment.
Care Manager
Sunrise Assisted Living
Woodbury , NJ
04.1997 - 11.1999
- Assisted clients in developing and achieving short-term and long-term goals.
- Provided advocacy for clients to ensure their needs are met through appropriate services.
- Developed service plans based on assessment findings; monitored effectiveness of plans regularly.
Education
Medical Assistant - Nursing
Gloucester County Institute of Technology
Blackwood, NJ05-1995
Associate of Applied Science - Nursing
Cumberland County Nursing School
Cumberland County Some College (No Degree) - Liberal Arts And Sciences
Rowan College At Gloucester County
Sewell, NJSome College (No Degree) - Liberal Arts And Sciences
Camden County College
Blackwood, NJSkills
- Patient data confidentiality
- Telephone reception
- Medication inventory
- EMR / EHR
- Patient chart maintenance
- Nursing station operations
- Clinical support
- Incoming call management
- Conflict resolution techniques
- Patient scheduling
- Customer service
- MIS equipment
- HIPAA compliance
- Strong organization
- Unit secretary training
Timeline
Unit Secretary/Registered Staff Nurse, Perioperative Care
Inspira Medical Center
06.2001 - 01.2022
Nursing Assistant
Inspira Medical Center
06.2001 - 04.2004
Care Manager
Sunrise Assisted Living
04.1997 - 11.1999
Medical Assistant - Nursing
Gloucester County Institute of Technology
Associate of Applied Science - Nursing
Cumberland County Nursing School
Some College (No Degree) - Liberal Arts And Sciences
Rowan College At Gloucester County
Some College (No Degree) - Liberal Arts And Sciences
Camden County College
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