Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Dawson Burgett

Houston,TX

Summary

Motivated and personable professional transitioning into the financial services industry, bringing strong customer‑service experience and a proven ability to build trust quickly with diverse clients. Background as a bartender, server trainer, and roofing sales representative has developed exceptional communication, multitasking, and relationship‑building skills. Known for staying calm under pressure, handling sensitive information responsibly, and delivering clear, solution‑focused assistance. Eager to learn, contribute to a mission‑driven team, and grow within the credit union field.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Sales Associate

Results Roofing
07.2025 - 01.2026
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Built relationships with customers to encourage repeat business.

Bartender/Server Trainer

Texas Roadhouse
02.2024 - 12.2025
  • Served high customer volumes during special events, nights, and weekends.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.

Education

Bachelor of Science - Finance

University of Mississippi
Oxford, MS
05-2029

Skills

  • Customer service
  • Teamwork and collaboration
  • Problem-solving skills
  • Time management
  • Problem-solving
  • Verbal/written communication
  • Relationship building
  • Suggestive selling
  • Patience and tolerance
  • Strong multitasking
  • Highly reliable

Certification

  • Microsoft Office Specialist Training - 2 semesters

Timeline

Sales Associate

Results Roofing
07.2025 - 01.2026

Bartender/Server Trainer

Texas Roadhouse
02.2024 - 12.2025

Bachelor of Science - Finance

University of Mississippi