Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Timeline
Generic

Dawson Kim

Mansfield,TX

Summary

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

3
3
years of professional experience

Work History

Server

Texas Roadhouse
05.2022 - Current
  • Provided coaching and mentoring to employees.
  • Trained new team members on restaurant procedures, menu items, and performance strategies.
  • Actively participated in team meetings to discuss strategies for increasing efficiency and improving customer experiences.

Server

Mexican Inn
05.2021 - 05.2022


  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Cultivated warm relationships with regular customers.

Education

Bachelor of Science - Sociology

University of Oklahoma
Norman, OK
12.2023

Skills

  • Staff Training
  • Guest Engagement
  • Relationship Building
  • Decision-Making
  • Adaptable and Flexible

Accomplishments

  • Documented and resolved customer complaints which led to guest satisfaction.
  • Achieved customer service skills by completing over 3 years of serving guests with accuracy and efficiency.

Additional Information

As a dedicated bachelor's degree candidate with a strong interest in pursuing a legal career, I am enthusiastic about the opportunity to leverage my academic background and passion for the law in a role that will enhance my future in the law field. With a comprehensive understanding of legal concepts acquired through my studies in Sociology and Pre-law at The University of Oklahoma, I possess a solid foundation to support legal professionals in delivering exceptional service to clients.

Timeline

Server

Texas Roadhouse
05.2022 - Current

Server

Mexican Inn
05.2021 - 05.2022

Bachelor of Science - Sociology

University of Oklahoma
Dawson Kim