Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Dayana Lopez

San Jacinto ,CA

Summary

Co-Manager at Little Caesars with proven expertise in staff development and customer service. Enhanced team performance through effective training and strategic task delegation. Achieved optimal inventory management, minimizing waste while ensuring high satisfaction rates. Skilled in decision-making and cross-functional teamwork, fostering a positive work environment.

Overview

2026
2026
years of professional experience

Work History

Co Manager

Little Caesar
2025 - Current
  • Trained new associates on operational procedures, enhancing team performance and knowledge sharing.
  • Consistently lifted materials weighing as much as Number pounds.
  • Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
  • Operated various types of equipment such as forklifts, pallet jacks, or hand trucks safely while moving products throughout the facility.
  • Coordinated daily operations to ensure efficient workflow and high-quality customer service.
  • Assisted in training new staff on operational procedures and best practices.
  • Managed inventory levels, optimizing stock availability while minimizing excess.
  • Implemented scheduling adjustments to enhance team productivity during peak hours.
  • Monitored performance metrics to identify areas for improvement and streamline processes.
  • Developed employee engagement initiatives, fostering a positive work environment.
  • Resolved customer inquiries promptly, maintaining high satisfaction rates.
  • Ensured compliance with company policies, procedures, and safety regulations by monitoring operations on a daily basis.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Improved safety procedures to create safe working conditions for workers.

Warehouse Associate

Deckers Brands
2024 - 2024
  • Conducted inventory checks, ensuring accuracy and proper stock levels at all times.
  • Implemented safety protocols, contributing to a secure work environment for all team members.
  • Collaborated with team members to optimize order fulfillment processes and improve efficiency.
  • Monitored equipment functionality, reporting issues promptly to ensure minimal downtime in operations.
  • Worked safely around moving machinery.
  • Collaborated with team members to achieve daily targets and complete tasks efficiently.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Assisted with reorganizing storage areas to accommodate changes in demand patterns or product offerings.
  • Enhanced customer satisfaction through timely shipment of orders, ensuring proper packaging and labeling.
  • Completed regular cycle counts to maintain accurate inventory records.
  • Contributed to a cleaner workspace with daily upkeep and scheduled deep cleaning sessions.
  • Maintained clean, orderly work environment free of hazards.
  • Used handheld scanners to efficiently track and maneuver freight throughout distribution network.

Warehouse Associate

Amazon
2023 - 2024
  • Operated material handling equipment to efficiently transport goods throughout the warehouse.
  • Assisted in loading and unloading shipments, maintaining a steady workflow and minimizing delays.
  • Maintained cleanliness of work areas, adhering to organizational standards and practices.
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Assembled orders and packed items for shipment, conveying orders to shipping personnel
  • Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
  • Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
  • Increased accuracy in order picking by utilizing electronic scanning devices and following established procedures.
  • Assisted in reducing product damage by properly handling and storing materials.
  • Shipped material and performed boxing, packing, labeling, and preparation of related documents.

Co Manager

Little Caesars
2020 - 2023
  • Assisted in daily operations to ensure efficient workflow and customer satisfaction.
  • Supported inventory management by monitoring stock levels and facilitating restocking processes.
  • Collaborated with team members to maintain a clean and organized work environment.
  • Gained proficiency in point-of-sale systems to process transactions accurately.
  • Adapted quickly to changes in operational procedures and customer demands.
  • Provided excellent customer service by addressing inquiries and resolving issues promptly.
  • Contributed to team training efforts by sharing knowledge of products and services.
  • Participated in safety training sessions to uphold workplace safety standards.
  • Managed inventory control, ensuring optimal stock levels while minimizing shrinkage and wastage.
  • Resolved complex customer complaints promptly and effectively, maintaining high levels of customer satisfaction while protecting business interests.
  • Maintained team efficiency by strategically delegating daily activities, monitoring output and rewarding positive contributions.
  • Managed scheduling for all employees to ensure adequate coverage during peak periods without compromising labor cost objectives.

Education

San Jacinto High School
San Jacinto, CA

Skills

  • Staff management
  • Staff development
  • Team leadership
  • Customer service
  • Staff training and development
  • Decision-making
  • Cross-functional teamwork
  • Task delegation
  • Emergency response

Languages

Spanish
Native or Bilingual

Timeline

Co Manager

Little Caesar
2025 - Current

Warehouse Associate

Deckers Brands
2024 - 2024

Warehouse Associate

Amazon
2023 - 2024

Co Manager

Little Caesars
2020 - 2023

San Jacinto High School

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Dayana Lopez