Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Dayanara Aguirre Gomez

Laveen,AZ

Summary

Dynamic and results-driven professional with extensive experience in customer service at JD and Tacos Chiwas. Proven ability to enhance customer satisfaction through exceptional service and effective problem-solving. Skilled in cash handling and adept at multitasking in high-pressure environments, consistently fostering positive relationships and encouraging repeat business.

Sales professional with proven track record in retail environments, focusing on customer interaction and sales growth. Known for reliability and adaptability in meeting dynamic customer needs and market conditions. Possesses strong communication and collaboration skills, contributing to team success and consistent achievement of sales goals.

Overview

3
3
years of professional experience

Work History

Sales Associate

JD
12.2024 - 04.2025
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Call Center

JD Sports
12.2024 - 02.2025
  • Developed and maintained strong partnerships with key stakeholders within the organization, facilitating collaboration on projects aimed at improving call center operations while also supporting broader company goals.
  • Contributed to the development of call center policies and procedures by offering insights gleaned from hands-on experience managing teams.
  • Streamlined call center operations by implementing efficient processes and workflows.

Food Runner, Cashier

Tacos Chiwas
11.2024 - 02.2025
  • Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
  • Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
  • Greeted customers and provided outstanding customer service.
  • Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.

Merchandise Associate

KSC
06.2024 - 11.2024
  • Transported merchandise to sales floor and restocked shelves, racks and bins.
  • Increased customer satisfaction by providing exceptional service and maintaining a clean, organized sales floor.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Utilized strong communication skills to work effectively with team members and resolve customer concerns promptly.

Server, Cashier, Hostess

Black Bear Diner
05.2022 - 06.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.

Education

High School Diploma -

Cesar Chavez High School
Laveen, AZ
05-2023

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Exceptional customer service
  • Cash handling
  • Client service

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Sales Associate

JD
12.2024 - 04.2025

Call Center

JD Sports
12.2024 - 02.2025

Food Runner, Cashier

Tacos Chiwas
11.2024 - 02.2025

Merchandise Associate

KSC
06.2024 - 11.2024

Server, Cashier, Hostess

Black Bear Diner
05.2022 - 06.2024

High School Diploma -

Cesar Chavez High School

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