Summary
Work History
Education
Skills
Timeline
Generic

Dayanis Pena

miami

Summary

Reliable cashier with background in retail and customer service environments. Known for maintaining speed, accuracy and courtesy under pressure. Strengths include cash handling, POS systems operation, and exceptional customer interaction skills. Contribute to customer satisfaction improvement in previous roles by offering prompt, efficient service.

Work History

Cashier

Carrot Express
Miami
07.2025 - Current
  • Processed customer transactions efficiently and accurately at Carrot Express.
  • Assisted customers with product inquiries and recommendations in a friendly manner.
  • Maintained cleanliness and organization of checkout area during busy shifts.
  • Handled cash, credit, and mobile payments following company procedures.

Runner

Carrot Express
Miami
07.2025 - Current
  • Delivered food orders promptly to customers and ensured accuracy.
  • Assisted kitchen staff with food preparation and stock organization.
  • Maintained cleanliness in dining area and kitchen facilities.
  • Communicated effectively with team members to coordinate service.
  • Used point-of-sale system to process transactions efficiently.
  • Followed safety and sanitation protocols during all tasks.
  • Collected food and quickly delivered to customers' tables.
  • Cleaned and maintained work areas on a regular basis.
  • Maintained table settings by removing courses, replacing utensils, and refilling beverages.

Education

Associate of Arts - Psychology

Miami Dade College
Miami, FL

Skills

  • Customer service
  • Conflict resolution
  • Team collaboration
  • Sales techniques
  • Time management
  • Effective communication
  • Order packaging
  • Cash handling expertise
  • Ordering and stocking
  • Empathy and patience

Timeline

Cashier

Carrot Express
07.2025 - Current

Runner

Carrot Express
07.2025 - Current

Associate of Arts - Psychology

Miami Dade College

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