Professional Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline

Dayanna Alvarado Granados

Amazon
Charlotte,NC
2
Languages
1
Certification
5
years of professional experience

As someone who truly enjoys giving proper and excellent customer service, I am dedicated to continue that care and eventually use it for my profession. I have passed both written and skills exam for the CNA license, and still am on the NC Registry. I finished the course in 2025, and passed the state exams 2 months later. Currently I am still studying, hoping to graduate with an Associates in Arts in Spring 2027 and transfer to a University to get my bachelor's in Public Health. My My goal is to become a Pediatric PA and specialize in Neurology and Cardiology.

Work History

Associate

1 Year
Amazon | 09.2025 - Current
  • Establish strong connections with coworkers to create a productive yet fun environment.
  • Review product ensuring customers receive proper and healthy produce.
  • Organize products to make it easier for those who collect the item and prepare the bags for the customers.

Associate

1 Year 8 Months
Charlotte Douglas Airport | 02.2024 - 10.2025
  • Helped passengers reach their new gate, ensuring they felt supported during their travel experience.
  • Provided care when passengers had a difficult time getting into a chair in the airport or wheelchair.
  • Spoke with passengers who could only speak Spanish in order to give equal care.

Associate

2 Months
Charlotte Country Club | 06.2023 - 08.2023
  • Adapted quickly to changing situations, maintaining flexibility during peak attendance periods.
  • Engaged in promotional activities and enhanced guest experiences.
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.

Associate

7 Months
Carowinds Amusement Park | 02.2022 - 09.2022
  • Assisted guests with inquiries, providing exceptional customer service and support.
  • Collaborated with team members to maintain cleanliness and organization of attractions.
  • Participated in training sessions, acquiring skills for efficient operational support.
  • Provided joy and excitement for children who were riding the rides.

Education

Associate of Arts

Central Piedmont Community College | Charlotte, NC | 05-2027
  • [3.314] GPA
  • Took a Nurse Aide class and passed with a 93

High School Diploma

North Mecklenburg High School | Huntersville, NC | 06-2024

Through the entirety of my time in high school, I was in the IB program!

Skills

Customer service
Customer interaction
Attention to detail
Empathy in service
Care for others
Relationship building
Leadership qualities

Certification

Certified Nurse Aide

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Associate

Amazon
09.2025 - CurrentRead More

Associate

Charlotte Douglas Airport
02.2024 - 10.2025Read More

Associate

Charlotte Country Club
06.2023 - 08.2023Read More

Associate

Carowinds Amusement Park
02.2022 - 09.2022Read More

Central Piedmont Community College

Associate of Arts
Read More

North Mecklenburg High School

High School Diploma
Read More
Dayanna Alvarado Granados