Dayanna Chavez
San Jose,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Energetic with exceptional people skills and thorough knowledge of diverse strength training programs and group classes. Versed in assessing client fitness levels and safely supporting goals.
Overview
6
6
years of professional experience
Work History
Insurance Agent
Allstate Insurance Co
San Jose, CA
01.2021 - 07.2022
- Built strong relationships with clients through consistent communication and excellent customer service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Maintained high standards of customer service by building relationships with clients.
Personal Trainer
Axis Personal Trainers
Menlo Park, CA
02.2019 - 06.2021
- Educated clients on proper exercise techniques, reducing risk of injury during workouts.
- Motivated clients to stay on track with fitness goals with positive and friendly approach.
- Trained clients during strength training, cardio vascular exercise, and stretching.
- Assisted clients with personal fitness goals through realistic objectives.
Sales Associate
Don Roberto Jewelers
San Jose, CA
01.2016 - 05.2018
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Bachelor Of Kinesiology - Kinesiology
San Jose City College
San Jose, CA07.2021
Certified Personal Trainer - Health And Fitness
National Personal Training Institute
Dublin, CA07.2018
Skills
- Customer Service
- Professionalism and Ethics
- Quotes and sales
- Client Relations
- Upselling
- Client needs analysis
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Insurance Agent
Allstate Insurance Co
01.2021 - 07.2022
Personal Trainer
Axis Personal Trainers
02.2019 - 06.2021
Sales Associate
Don Roberto Jewelers
01.2016 - 05.2018
Bachelor Of Kinesiology - Kinesiology
San Jose City College
Certified Personal Trainer - Health And Fitness
National Personal Training Institute