Dayanna Sevilla
Fresno,CA
Summary
To obtain a position as an integral and valuable employee in an organization where I can contribute my broad range of administrative and customer service skills. Overall, I seek to be part of a team where I can employ my proactive attitude and positive approach while contributing to the growth of the company and its mission.
Overview
26
26
years of professional experience
Work History
Program Assistant
Sierra Health Foundation
01.2019 - 02.2023
- Supported The Center at Sierra Health Foundation's program team, including the San Joaquin Valley Health Fund and other projects
- Ensured accurate and updated data in the grant management database
- Coordinated tasks and collaborated with program leads and associates
- Assisted in external contract-monitoring, processing deliverables, and managing invoices
- Scheduled appointments, managed travel arrangements, and handled expense reports
- Prepared materials for distribution, provided administrative support for grants and contracts management
- Actively participated in the grant application review process and program team meetings
- Provided reception and communication support
- Managed event logistics and preparation.
Administrative Assistant
AFSC Pan Valley Institute
04.2016 - 01.2019
- Assisted in administrative tasks, proofreading documents, and project logistics
- Managed daily mail, coordinated mass mailings, and shipping needs
- Supported program associates with database management and resource development
- Provided general office upkeep, assisted with travel arrangements, and aided fellows and interns
- Supported communication protocols and provided administrative assistance as needed.
Front Desk Coordinator/Information and Referral Specialist
Emergency Family Assistance Association, EFAA
03.2011 - 06.2014
- Directed callers and visitors, managed front desk operations, and supervised volunteers
- Acquired extensive knowledge of community resources for referrals
- Managed scheduling, routed calls, supervised volunteers, and translated information.
Translator/Administrative Assistant
Fresno County EOC Head Start
08.2008 - 11.2010
- Translated and formatted documents, managed office tasks, and supported program staff
- Supported administrative tasks and provided translation services.
Bilingual Administrative Tech
Community Justice Services
04.2005 - 04.2008
- Assisted clients, managed appointments, and maintained records
- Translated for Spanish-speaking clients and provided support for case managers.
Bank Teller
Fresno County Federal Credit Union
09.2001 - 04.2004
- Managed cash transactions, maintained records, and handled customer inquiries.
Translator
Vida En El Valle Newspaper
09.2000 - 09.2002
- Translated articles, ads, and interviews between Spanish and English.
Office Manager
Fantastic Furniture
11.2000 - 04.2001
- Managed accounts, transactions, and reporting activities.
Intake Specialist and Processor
Fair Housing Council Of Fresno County
01.1997 - 02.2000
- Supported clients in asserting their housing rights, managed reports, and coordinated services.
Education
Skills
- Over 20 years of front desk/customer service/client intake and assessment experience, with a strong emphasis on data entry, organizational skills, and proficient data tracking abilities
- Excellent verbal and written communication in English and Spanish
- Strong organizational and time management skills
- Exceptional multitasking abilities
- Proficient in Microsoft Word, PowerPoint, and Excel
- Familiarity with accounting/payroll processes
Languages
Fluent in oral and written English and Spanish
Native or Bilingual
References
Available upon request.
Timeline
Program Assistant
Sierra Health Foundation
01.2019 - 02.2023
Administrative Assistant
AFSC Pan Valley Institute
04.2016 - 01.2019
Front Desk Coordinator/Information and Referral Specialist
Emergency Family Assistance Association, EFAA
03.2011 - 06.2014
Translator/Administrative Assistant
Fresno County EOC Head Start
08.2008 - 11.2010
Bilingual Administrative Tech
Community Justice Services
04.2005 - 04.2008
Bank Teller
Fresno County Federal Credit Union
09.2001 - 04.2004
Office Manager
Fantastic Furniture
11.2000 - 04.2001
Translator
Vida En El Valle Newspaper
09.2000 - 09.2002
Intake Specialist and Processor
Fair Housing Council Of Fresno County
01.1997 - 02.2000
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