Dayjalee Soto
New Britain
Summary
Dynamic and attentive individual with experience in managing daily operations and member relations. Skilled in conflict resolution and maintaining organized environments, committed to fostering positive customer experiences and retention.
Overview
2
2
years of professional experience
Work History
Front Desk Associate
Planet Fitness
Newington
11.2025 - Current
- Greeted members and guests, ensuring a welcoming atmosphere at all times.
- Managed front desk operations, including member check-ins and account inquiries.
- Handled membership sales and enrollment processes efficiently to enhance customer experience.
- Assisted in maintaining cleanliness and organization of reception area and gym facilities.
- Responded to member concerns promptly, fostering positive relationships and retention.
Online Personal Shopper
Walmart
Willimantic, CT
10.2024 - 11.2025
- Utilized Walmart's online platform to efficiently process orders and manage inventory.
- Ensured timely fulfillment of orders while maintaining high accuracy standards.
- Assisted customers with navigating online shopping tools and platforms effectively.
- Developed strong relationships with customers, enhancing loyalty and repeat business.
- Monitored stock levels and communicated product availability to customers proactively.
Education
Diagnostic Medical Sonography -
Connecticut State Community College Tunxis
Farmington, CT05-2027
Health Sciences
Eastern Conecticut State University
Willimantic, CTHigh School Diploma -
Bristol Eastern High School
Bristol, CT06-2024
Skills
- Scheduling
- Conflict management
- Front office support
- Multi-line phone systems
- Information protection
- Record preparation
- Listening skills
Timeline
Front Desk Associate
Planet Fitness
11.2025 - Current
Online Personal Shopper
Walmart
10.2024 - 11.2025
Diagnostic Medical Sonography -
Connecticut State Community College Tunxis
Health Sciences
Eastern Conecticut State University
High School Diploma -
Bristol Eastern High School