Daylem Torres Feliz
The Bronx
Summary
Compassionate and detail-oriented Medical Assistant with a strong foundation in psychology and sociology, holding dual Bachelor\'s degrees. Bilingual in English and Spanish, brings a strong work ethic, clinical experience, and a deep interest in pursuing a future career in the mental health field. Empathy, responsibility, and fast-learning attitude have been recognized in both clinical and group facilitation settings.
Overview
7
7
years of professional experience
Work History
Medical Secretary
NYU LANGONE
01.2025 - Current
- Transitioned from Rothman Orthopaedics after acquisition by NYU
- Answered phone calls and messages for 2 physicians at the orthopedic medical facility, scheduling appointments, and handling patient inquiries.
- Enhanced patient satisfaction by efficiently scheduling appointments and managing calendars for multiple physicians.
- Facilitated new patient prescriptions, refills and prescription pre-authorizations.
Clinical Assistant
Rothman Orthopaedics
09.2024 - 12.2025
- Assisted healthcare professionals in providing high-quality treatment to patients, ensuring a smooth workflow.
- Supported clinical staff during examinations and procedures.
- Obtained prior authorization for services.
- Called and faxed pharmacies to submit prescriptions and refills.
REGISTERED MEDICAL ASSISTANT
Rothman Orthopaedics
06.2021 - 09.2024
- Lead MA-Trainer
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Completed thorough chart reviews to ensure proper documentation of all pertinent medical information.
REGISTERED MEDICAL ASSISTANT
Mobile Health Management
04.2019 - 12.2020
- Collected and documented patient medical information such as blood pressure and weight.
- Supported diagnostic processes with proficient collection of specimen samples for laboratory testing purposes.
- Enhanced patient care by efficiently performing routine tests and measurements.
Education
Master of Arts - Psychology and Sociology
Hunter College
New York, NY06-2024
Associate of Arts - Psychology
Borough of Manhattan Community College
New York, NY06-2021
CERTIFICATE - Medical Assisting
Allen School of Health Sciences
Skills
- Clinical support
- Customer service
- Patient scheduling
- Strong organizational skills
- Detail-oriented approach
- Staff leadership
- Problem-solving
- Epic systems
- Reliable team player
- Phlebotomy
- Adaptable
- Bilingual in Spanish and English
Languages
Spanish
Timeline
Medical Secretary
NYU LANGONE
01.2025 - Current
Clinical Assistant
Rothman Orthopaedics
09.2024 - 12.2025
REGISTERED MEDICAL ASSISTANT
Rothman Orthopaedics
06.2021 - 09.2024
REGISTERED MEDICAL ASSISTANT
Mobile Health Management
04.2019 - 12.2020
Master of Arts - Psychology and Sociology
Hunter College
Associate of Arts - Psychology
Borough of Manhattan Community College
CERTIFICATE - Medical Assisting
Allen School of Health Sciences
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