Daylie Counce
Kissimmee,FL
Summary
Dependable Server successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
2
2
years of professional experience
Work History
Server
Sickies Garage
03.2023 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Sales Manager
The Book Whitch
11.2022 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
Server
Twin Peaks
03.2022 - 11.2022
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
Server
Hooters
08.2021 - 02.2022
- Cultivated warm relationships with regular customers.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Education
High School Diploma -
Hernando High School/Adult Education
Brooksville, FL06.2021
Skills
- Food Sales and Promotion
- Guest Satisfaction
- Hospitality Service Expertise
- High-Volume Dining
Timeline
Server
Sickies Garage
03.2023 - Current
Sales Manager
The Book Whitch
11.2022 - Current
Server
Twin Peaks
03.2022 - 11.2022
Server
Hooters
08.2021 - 02.2022
High School Diploma -
Hernando High School/Adult Education
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