Daymy Lopez Marquez
Union City
Summary
Hardworking and reliable professional with background in customer-facing roles, excelling in highly productive environments where task efficiency is paramount. Skilled in accurate cash handling, inventory management, and customer service, ensuring smooth and efficient transaction processes. Possess strong communication skills, problem-solving abilities, and adaptability to meet diverse customer needs and enhance overall satisfaction. Committed to contributing positively to team dynamics through effective collaboration and support.
Overview
3
3
years of professional experience
2022
2022
years of post-secondary education
Work History
Cashier
Walmart
Secaucus
09.2025 - 03.2026
- Operated cash register and processed customer transactions accurately.
- Provided excellent customer service and addressed inquiries promptly.
- Maintained clean and organized checkout area for efficient operations.
Customer Service Representative
CarMax
Edison
07.2024 - 09.2025
- Assisted customers with vehicle inquiries and purchase processes.
- Managed customer accounts and facilitated smooth transactions.
- Resolved customer complaints with empathy and effective communication.
- Collaborated with team members to ensure customer satisfaction.
- Utilized CRM software to track customer interactions and feedback.
- Educated customers on vehicle features and benefits during consultations.
- Answered customer inquiries and provided accurate information regarding products and services.
- Developed strong customer relationships to encourage repeat business.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
Online Personal Shopper
Walmart
Secaucus
04.2023 - 06.2024
- Assisted customers in selecting and purchasing items online.
- Managed online orders and ensured timely fulfillment processes.
- Communicated with customers to resolve inquiries and issues effectively.
- Utilized Walmart's online shopping platform to streamline order management.
- Provided personalized recommendations based on customer preferences and trends.
- Trained new staff on online shopping procedures and best practices.
Education
Associate of Science - Diagnostic Cardiovascular Sonography
Eastwick College
Nutley, NJ 10.2025 - 03.2026
Union City High School
Union City, NJSkills
- Customer service
- Data management
- Effective communication
- Cash handling expertise
- Reliability and punctuality
- Professionalism and courtesy
- Guest inquiries
- Report preparation
- Patience and empathy
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Timeline
Associate of Science - Diagnostic Cardiovascular Sonography
Eastwick College
10.2025 - 03.2026
Cashier
Walmart
09.2025 - 03.2026
Customer Service Representative
CarMax
07.2024 - 09.2025
Online Personal Shopper
Walmart
04.2023 - 06.2024
Union City High School