Dayna Ananiatis
Port St. Lucie,FL
Summary
Dynamic Sales Associate with a proven track record at Plato’s Closet, excelling in customer service and inventory management. Recognized for fostering customer relationships that drive repeat business and for training new staff in effective sales strategies. Adept at handling cash transactions with precision while maintaining a professional demeanor in high-pressure environments.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Sales Associate
Plato’s Closet
Jensen Beach, FL
01.2023 - 09.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Fostered collaborative work environment, sharing best practices and sales strategies with new hires.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Education
Associate of Science - Business Administration
Indian River State College
Ft. Pierce, FLSkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Exceptional customer service
- Outgoing personality
- Money handling
- Flexible schedule
- Verbal/written communication
- Store opening and closing
- Sales strategies
- Professional demeanor
- Retail store operations
- Cleaning techniques
- Inventory tracking
- Display setup
- Fitting room maintenance
- Friendly and outgoing
- Task prioritization
Certification
Certified in Early Childhood Development
Timeline
Sales Associate
Plato’s Closet
01.2023 - 09.2023
Associate of Science - Business Administration
Indian River State College