DAYNA BARNETT
Guyton,GA
Summary
Experienced healthcare professional with more than 18 years of success supporting healthcare organizations through medical billing, insurance verification, prior authorizations, patient intake, referral management, scheduling, collections, and office administration. Extensive knowledge of healthcare operations, revenue cycle management, insurance reimbursement processes, and patient access services. Recognized for strong organizational skills, attention to detail, professionalism, and the ability to build productive relationships with patients, providers, insurance companies, and healthcare teams. .
Overview
20
20
years of professional experience
Work History
New Patient Intake Coordinator
SUMMIT CANCER CARE MEDICAL ONCOLOGY AND HEMATOLOGY
Springfield, Oregon
12.2023 - Current
- Coordinate new patient intake activities for oncology and hematology services.
- Review and verify demographic, insurance, referral, and clinical information to ensure accurate patient registration.
- Obtain pathology reports, laboratory results, imaging reports, treatment histories, and medical records required for provider review.
- Collaborate with referring providers, hospitals, laboratories, imaging facilities, and outside practices to secure timely medical documentation.
- Verify insurance eligibility, benefits, referral requirements, and authorization needs.
- Schedule consultations and coordinate appointment logistics with physicians, nursing staff, and support teams.
- Serve as a primary point of contact for patients and caregivers during the intake process.
- Maintain accurate records within the EMR while protecting confidential patient information in accordance with HIPAA standards.
- Manage high volumes of referrals, phone calls, medical records requests, and patient inquiries while maintaining exceptional customer service.
Centralized Scheduling & Pre-Certification
EFFINGHAM HEALTH SYSTEM
Springfield, GA
10.2022 - 12.2023
- Scheduled patient appointments for multiple hospital departments including Radiology, Cardiology, Imaging Services, Nuclear Medicine, Respiratory Therapy, Same Day Surgery, and STAT procedures.
- Identified procedures requiring prior authorization and secured necessary approvals and supporting documentation.
- Assisted with financial clearance activities by ensuring all required information was accurately obtained prior to services.
- Acted as a liaison between patients, physicians, medical offices, and hospital departments.
- Provided timely responses to scheduling, authorization, and procedural inquiries while maintaining high levels of customer service.
Medical Billing & Collections Specialist
CARDIOLOGY ASSOCIATES OF SAVANNAH
Savannah, GA
07.2015 - 09.2019
- Entered and reviewed daily patient charges and diagnostic testing procedures.
- Processed EDI claim rejections and corrected claim errors for timely submission.
- Investigated and resolved denied insurance claims to maximize reimbursement.
- Communicated with patients and insurance representatives regarding claim status, denials, and payment concerns.
- Assisted in onboarding and training staff members on billing procedures and workflows.
Office Manager & Financial Coordinator
TRUE BALANCE MD
Savannah, GA
07.2011 - 01.2015
- Managed daily administrative and operational functions of a busy medical practice.
- Coordinated payroll processing, employee timekeeping, and leave records.
- Worked closely with accounting personnel on reconciliations, vendor payments, and financial reporting.
- Oversaw billing activities including charge entry, payment posting, adjustments, and batch balancing.
- Managed medical records, inventory controls, and office supply procurement.
- Maintained accurate financial documentation and daily deposit records.
Medical Coding & Billing Specialist
WOMEN CARE OBGYN
Savannah, GA
08.2010 - 07.2011
- Posted insurance and patient payments to accounts.
- Submitted and corrected electronic insurance claims.
- Worked delinquent accounts and assisted with claim resolution.
- Managed denial follow-up and collection activities.
- Scheduled patient appointments and supported front-office operations.
Medical Billing & Collections Specialist
SOUTHEASTERN ORTHOPEDIC CENTER
Savannah, GA
05.2009 - 05.2010
- Followed up on unpaid patient and insurance balances.
- Reviewed, corrected, and appealed denied claims.
- Managed delinquent accounts and collection processes.
- Facilitated communication between patients, providers, and third-party payers regarding account resolution.
Medical Billing & Collections Specialist
CARDIOLOGY ASSOCIATES OF SAVANNAH
Savannah, GA
09.2006 - 05.2009
- Submitted insurance claims electronically and via paper claims processes.
- Worked directly with insurance companies and patients to resolve billing issues.
- Reviewed unpaid claims and pursued reimbursement opportunities.
- Entered patient service information and maintained account accuracy.
Education
High School Diploma -
Windsor Forest High School
Savannah, GASkills
- Revenue Cycle Management
- Medical Billing & Coding Support
- Insurance Verification
- Prior Authorizations
- Claims Processing & Reimbursement
- Denial Resolution & Appeals
- Patient Intake & Registration
- Referral Coordination
- Centralized Scheduling
- Patient Accounts & Collections
- Electronic Medical Records (EMR)
- Medical Records Management
- HIPAA Compliance
- Office Administration
- Account Reconciliation
- Payroll Administration
- Customer Service Excellence
- Microsoft Office Suite
Technology And EMR Systems
- Microsoft Office: Word, Excel, PowerPoint, Outlook, Access
- EMR & Healthcare Systems: Medical Manager, Medinformatix, Office Ally, Allscripts, CPSI, Cerner
- Additional Skills: 10-Key Data Entry, POS Systems, Typing 40 WPM
Timeline
New Patient Intake Coordinator
SUMMIT CANCER CARE MEDICAL ONCOLOGY AND HEMATOLOGY
12.2023 - Current
Centralized Scheduling & Pre-Certification
EFFINGHAM HEALTH SYSTEM
10.2022 - 12.2023
Medical Billing & Collections Specialist
CARDIOLOGY ASSOCIATES OF SAVANNAH
07.2015 - 09.2019
Office Manager & Financial Coordinator
TRUE BALANCE MD
07.2011 - 01.2015
Medical Coding & Billing Specialist
WOMEN CARE OBGYN
08.2010 - 07.2011
Medical Billing & Collections Specialist
SOUTHEASTERN ORTHOPEDIC CENTER
05.2009 - 05.2010
Medical Billing & Collections Specialist
CARDIOLOGY ASSOCIATES OF SAVANNAH
09.2006 - 05.2009
High School Diploma -
Windsor Forest High School