Dayne Timmins
Jerome,MI
Summary
Focused sales professional highly effective in establishing and maintaining relationships with potential and existing customers. Extremely motivated and ambitious.
Overview
13
13
years of professional experience
Work History
Service Writer
JC Auto & Diesel
09.2023 - Current
- Improved customer satisfaction by providing timely and accurate service estimates.
- Streamlined repair order processes for increased efficiency and productivity.
- Enhanced communication between technicians and customers by acting as a liaison, resulting in clear expectations and better understanding of repair services.
- Increased repeat business with exceptional customer service skills and follow-up calls to ensure satisfaction.
Retail Sales Consultant
AT&T Store
09.2016 - 02.2024
- Exceeded sales goals by 20% utilizing exemplary customer service skills.
- Determined solutions for clients promptly and professionally.
- Alerted customers to upcoming sales events and promotions.
- Built relationships with customers to increase likelihood of repeat business.
- Fostered a positive work environment by consistently treating all employees and customers with respect and consideration.
- Shared best practices for sales and customer service with other team members to help improve the store’s efficiency.
- Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
Manager
Liberty General Store
08.2012 - 07.2015
- Answered customers' questions regarding products, prices and availability.
- Exceeded targeted sales goals by 6%. In first 6 months as manager.
- Maintained friendly and professional customer interactions at all times.
- Reconciled debit reports, margin reports and trade settlement reports to reach in-house goals and objectives.
- Managed $14,000 to $24,000 weekly in company budget.
- Entered orders into the computer system quickly and in proper sequence.
- Actively promoted a cooperative and harmonious working climate to boost morale, productivity and efficiency.
- Built customer satisfaction and enjoyment.
- Consistently exhibited a calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set a positive example.
- Conducted product inventory.
- Coached communication tactics with staff and customers regarding organization changes.
- Leveraged professional relationships to develop new business opportunities.
Driver/Delivery
Welling Ripley & Labs
10.2011 - 05.2012
- Loaded and unloaded multiple delivery vans per shift.
- Verified each delivery against shipping instructions before delivering to customers.
- Contacted customers prior to delivery to confirm and coordinate delivery times.
- Loaded truck and properly secured items to prevent damage during transportation.
- Completed on-time deliveries by choosing the best and most efficient routes.
- Verified that vehicle inspection stickers and registrations were current.
- Communicated customer concerns, requests and feedback to company management.
- Fostered positive working relationships with customers by responding to their questions and concerns.
- Practiced safe and secure loading methods to avoid damaging goods.
- Completed all documentation neatly and accurately.
- Kept the warehouse and associated outside areas neat and clean at all times.
- Interpreted maps and followed written and verbal directions.
Education
Bachelor of Arts - Criminal Justice
Jackson College
Jackson, MISkills
- Self-motivated
- Detail-oriented
- Dedicated team player
- Product recommendations
- Sales experience
- Networking enthusiast
- Expansive personal network
- Persuasive negotiator
- Consistently meets sales goals
- Outstanding interpersonal skills
Timeline
Service Writer
JC Auto & Diesel
09.2023 - Current
Retail Sales Consultant
AT&T Store
09.2016 - 02.2024
Manager
Liberty General Store
08.2012 - 07.2015
Driver/Delivery
Welling Ripley & Labs
10.2011 - 05.2012
Bachelor of Arts - Criminal Justice
Jackson College
Similar Profiles
Jason DyerJason Dyer
Sales Associate at JC Auto & Truck PartsSales Associate at JC Auto & Truck Parts
Mia JohnsonMia Johnson
Front Desk Receptionist at JC Auto Body RepairFront Desk Receptionist at JC Auto Body Repair
Taylor ClementTaylor Clement
Cleaning Technician at Myers Auto DieselCleaning Technician at Myers Auto Diesel