Da Young Park
Carrollton,TX
Summary
Dynamic and dedicated professional with extensive experience in customer service at BCD Tofu House and Albertsons. Expert in effective multitasking and guest complaint resolution, fostering a welcoming atmosphere while adhering to food safety standards. Proven ability to enhance customer satisfaction through patience and empathy, ensuring a positive dining experience.
Offering strong interpersonal skills and passion for customer service, well-suited to thrive in busy and dynamic environment. Brings ability to quickly learn and adapt, combined with effective communication and organizational abilities. Ready to use and Server role.
Overview
2
2
years of professional experience
Work History
Hostess
BCD Tofu House
Carrollton, TX
03.2025 - Current
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Rearranged tables and chairs for large parties and retrieved high chairs for children.
Starbucks Barista / Daily Ops Manager
Albertsons
Carrollton, TX
03.2023 - 03.2025
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Interacted with customers during hectic periods to promote fun, positive environment.
- Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Education
Bachelor of Arts - Political Science
University of North Texas
Denton, TX05-2029
High School Diploma -
Hebron High School
Carrollton05-2025
Skills
- Customer service
- Guest complaint resolution
- Service prioritization
- Effective multitasking
- Patience and empathy
- Phone etiquette
- Food safety
Languages
Korean
Native or Bilingual
Timeline
Hostess
BCD Tofu House
03.2025 - Current
Starbucks Barista / Daily Ops Manager
Albertsons
03.2023 - 03.2025
Bachelor of Arts - Political Science
University of North Texas
High School Diploma -
Hebron High School