Daysha Woodley
Port Huron,MI
Summary
Highly-motivated employee looking to relocate with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
12
12
years of professional experience
Work History
Driver
Emterra Environmental
Port Huron, MI
10.2023 - Current
- Inspected trucks prior to beginning routes to verify safe operating conditions.
- Filled in daily record books and logs regarding collection and disposal of collected garbage material.
- Dumped refuse or recyclable materials at assigned disposal sites.
- Noted customer complaints regarding service quality or timings of service to forward to management.
Consultant
Community Foundation of St Clair County
Port Huron, MI, MI
07.2021 - 06.2023
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Recruited and hired qualified candidates to fill open positions.
- Oversaw daily operations, maintaining efficiency and quality standards.
Mail Carrier
United States Postal Service, USPS
Port Huron, MI
07.2018 - 07.2021
- Obtained receipts for registered and certain insured mail.
- Furnished customers with postal information and provided change of address information and other related postal forms.
- Delivered various types of mail on routes according to strict timelines.
Patient Access Representative
McLaren Port Huron Hospital
Port Huron, MI
02.2016 - 02.2019
- Applied HIPAA privacy and security regulations while handling patient information.
- Verified demographics and insurance information to register patients in computer system.
- Registered patients by completing face-to-face interviews to obtain demographic, insurance and medical information.
- Communicated financial obligations to patients and collected fees at time of service.
- Verified patients' insurance and payment methods during admissions or check-in processes.
Referral Coordinator
Huron Family Practice Center
Port Huron, MI
10.2014 - 01.2016
- Collected and analyzed referral data and tallied number of referrals.
- Compiled, recorded, or coded data from referrals or surveys using computer or specified form.
- Reviewed data obtained from referring physicians for completeness and accuracy.
- Prioritized referrals according to urgency and adhered to appropriate referral deadlines.
- Managed up to [35] patient referrals daily through multi-line telephone system.
- Answered questions and resolved concerns raised by both patients and specialists.
- Scheduled patients according to availability, urgency and insurance authorization guidelines.
Education
Associate of Applied Science -
Baker College Port Huron
Port Huron, MI06.2009
Skills
- Insurance Billing
- Quality Assurance
- Customer Service
- EMR
- ICD-10 Coding
Timeline
Driver
Emterra Environmental
10.2023 - Current
Consultant
Community Foundation of St Clair County
07.2021 - 06.2023
Mail Carrier
United States Postal Service, USPS
07.2018 - 07.2021
Patient Access Representative
McLaren Port Huron Hospital
02.2016 - 02.2019
Referral Coordinator
Huron Family Practice Center
10.2014 - 01.2016
Associate of Applied Science -
Baker College Port Huron