Dayshawn Long
Tewksbury,MA
Summary
Exceptional professional with experience maximizing profitability and increasing market share. Superior skills in repositioning bottom producing stores by upselling personalized product offerings. Effective at assessing business operations and determining how to best enhance business environment.
Overview
8
8
years of professional experience
Work History
Area Manager
Hertz Local Edition
, MA/NH/ME
01.2021 - Current
- Reviewed staffing needs to ensure adequate coverage at all times in stores.
- Scheduled regular meetings with store teams to discuss objectives, performance metrics and customer feedback.
- Coached Store Managers on developing effective sales strategies and building customer loyalty.
- Analyzed financial data such as sales reports, budgets and payroll records to identify areas of improvement.
Operations Supervisor
The TJX Companies, Inc.
Woburn, MA
09.2020 - 01.2021
- Monitored staff performance and provided feedback for improvement.
- Managed daily operations, including scheduling personnel, assigning tasks, and monitoring progress.
Territory Manager (Northeast U.S.)
Hertz
06.2019 - 08.2020
- Met or exceeded established targets for revenue growth month over month.
- Identified areas of improvement for increasing efficiency of operations within the region.
- Worked closely with existing accounts to grow market share.
District Manager (Peabody, MA)
Hertz
01.2018 - 06.2019
- Managed 240 cars across 3 locations; opened 2 satellite locations and a location within a private airport
- Increased body damage collections 58% YOY by focusing on better practices pre and post rental
- Increased revenue by 150%; increased profit margins by 13.4%; decreased maintenance costs by 67% YOY.
Branch Manager (Lynn, MA)
Hertz
12.2016 - 12.2017
- Managed a fleet of 140 cars through vehicle administration software; attentively monitored vehicle recalls; implemented preventative maintenance; maintained core relationships with accounts in order to drive revenue
- Increased Q3 and Q4 revenue to 10% over goal; increased profit margins by 7% YOY; increased collection rate by 38% YOY
- Trained, coached and promoted 3 Manager Trainees to Assistant Managers.
Education
Politics, Economics & Law, B.A. -
SUNY College at Old Westbury
01.2013
Associate of Arts - Business Management
Hostos Community College of The City University of New York
The Bronx, NY05-2010
Skills
- Operations Management
- Controlling costs
- Relationship building and management
- Staff Training and Development
- Revenue Generation
- Goal Setting and Performance Metrics
Unrelatedworkexperience
- Hertz Assistant Manager – 2 Years
- Hertz Manager Trainee - 1 Year
- Footlocker Key Holder – 2 Years
- Babies R Us Stock Associate – 2 Years
- Modell’s Sales Associate – 6 Months
- CCI - Independent Living Counselor - 3 Years
Timeline
Area Manager
Hertz Local Edition
01.2021 - Current
Operations Supervisor
The TJX Companies, Inc.
09.2020 - 01.2021
Territory Manager (Northeast U.S.)
Hertz
06.2019 - 08.2020
District Manager (Peabody, MA)
Hertz
01.2018 - 06.2019
Branch Manager (Lynn, MA)
Hertz
12.2016 - 12.2017
Politics, Economics & Law, B.A. -
SUNY College at Old Westbury
Associate of Arts - Business Management
Hostos Community College of The City University of New York
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