Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

Dayshina Campfield

Bristol,PA

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Knowledgeable and dedicated customer service professional with extensive experience. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

Overview

5
5
years of professional experience
4
4
years of post-secondary education

Work History

Customer Service Representative

Walgreens
Levvitown, PA
03.2022 - 09.2022
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Provided primary customer support to internal and external customers.
  • Clarified customer issues and determined root cause of problems to resolve product or service complaints.
  • Answered customer telephone calls promptly to avoid on-hold wait times.

Cashier

Wegmans Family Food Markets
Williamsport, PA
06.2018 - 01.2022
  • Helped customers complete purchases, locate items and join reward programs.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Answered questions about store policies and addressed customer concerns.
  • Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.

Food Service Worker

KFC
Williamsport, PA
06.2017 - 06.2018
  • Greeted customers at counter to fulfill requests and answer questions.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.

Education

High School Diploma -

Williamsport Area Senior High School
Williamsport, PA
08.2017 - 06.2021

Skills

    Creative problem solving

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Timeline

Customer Service Representative

Walgreens
03.2022 - 09.2022

Cashier

Wegmans Family Food Markets
06.2018 - 01.2022

High School Diploma -

Williamsport Area Senior High School
08.2017 - 06.2021

Food Service Worker

KFC
06.2017 - 06.2018

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Dayshina Campfield