Daysi Membreno
Springfield,VA
Summary
Dynamic retail professional with a proven track record at Giant Food Stores, excelling in customer service and team collaboration. Skilled in cash handling and POS operations, I consistently enhance customer satisfaction and streamline processes, contributing to a positive shopping experience. Reliable and adaptable, I thrive in fast-paced environments.
Overview
2027
2027
years of professional experience
Work History
Sales Associate
The Children's Place
- Assisted customers in product selection and provided exceptional service.
- Maintained store presentation standards through effective merchandising strategies.
- Processed transactions accurately using POS systems and ensured cash handling security.
- Collaborated with team members to achieve sales goals and enhance customer experiences.
- Responded to customer inquiries and resolved issues efficiently to ensure satisfaction.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Assistant Manager
Giant Food Stores
Springfield, VA
08.2010 - Current
- Assisted in managing daily store operations, ensuring efficient workflow and customer satisfaction.
- Coordinated staff schedules to optimize labor resources and meet peak demand periods.
- Supported inventory management through accurate stock assessments and timely replenishments.
- Implemented training programs for new hires, fostering a knowledgeable and skilled workforce.
- Enhanced customer service standards by resolving complaints and streamlining checkout processes.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Education
High School Diploma -
Washington Liberty HS
Arlington, VA2006
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Problem-solving
- Reliable and punctual
- Exceptional customer service
- Outgoing personality
- Cash handling
- Money handling
- Flexible schedule
- Cash register operation
- Stocking and receiving
- Cash handling accuracy
- POS system operation
- Retail store operations
Languages
English
Spanish
Timeline
Assistant Manager
Giant Food Stores
08.2010 - Current
Sales Associate
The Children's Place
High School Diploma -
Washington Liberty HS