Daysia Torrence
Maple Shade Township
Summary
Industrious professional with many years of experience and excellent customer service skills. Committed to maximizing quality through advanced attention to detail and technical abilities. Competent in working both independently and within team-based environments to drive productivity and customer satisfaction.
Overview
4
4
years of professional experience
Work History
Call Center Representative
Dimarino-Kroop-Prieto Gastrointestinal Associates
11.2023 - Current
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Confirmed patient appointments day before scheduled.
- Followed up with patients to reschedule missed appointments.
- Maintained accurate patient records for proper tracking of patient history and treatment.
Sales Associate
Aldo
07.2023 - 12.2023
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Managed efficient cash register operations.
- Provided exceptional services and pleasant shopping experiences to retail customers.
Sales Associate
Garage Clothing Store
11.2021 - 12.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
Flight Attendant
Frontier Airlines
09.2022 - 05.2023
- Verified aircraft and passenger compliance with policies, regulations, and safety guidance.
- Ensured safety and comfort of customers onboard aircraft.
- Resolved passenger conflicts and medical emergencies during flights.
- Greeted passengers, assisted with carry-on baggage storage and delivered onboard announcements.
- Performed pre-flight safety checks to verify oxygen masks, life jackets and other emergency equipment in good working order.
- Demonstrated proper use of safety equipment and seatbelts to inform and educate passengers prior to takeoff.
- Collaborated with the flight crew to maximize smooth and safe flights.
Server
Firebirds Wood Fired Grill
07.2021 - 08.2022
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Education
Associate’s Degree - Health Sciences
Rowan College At Burlington County
Mount Laurel, NJ12-2025
Timeline
Call Center Representative
Dimarino-Kroop-Prieto Gastrointestinal Associates
11.2023 - Current
Sales Associate
Aldo
07.2023 - 12.2023
Flight Attendant
Frontier Airlines
09.2022 - 05.2023
Sales Associate
Garage Clothing Store
11.2021 - 12.2023
Server
Firebirds Wood Fired Grill
07.2021 - 08.2022
Associate’s Degree - Health Sciences
Rowan College At Burlington County