Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Online Personal Shopper
Walmart
Vidor, Texas
02.2022 - 11.2023
Greeted customers and provided excellent customer service.
Assisted in selecting items according to customer preferences.
Created personalized shopping experiences for each customer.
Provided detailed product information to customers.
Analyzed consumer feedback data to understand customer needs better.
Identified opportunities for process improvement within the organization.
Responded promptly to customer inquiries via phone or email.
Processed refunds, returns and exchanges efficiently.
Tracked inventory levels and replenished stock when necessary.
Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
Exceeded customer expectations consistently as evidenced by highest feedback ratings, frequent repeat customers and increasingly high tips.
Cashier
Popeyes
Vidor, Texas
07.2020 - 06.2021
Greeted customers and answered any questions they had about the store's products and services.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
Issued receipts, refunds, credits or change due to customers.
Answered customer inquiries regarding store policies and procedures.
Conducted price checks for special orders or discounts as requested by customers.
Assisted customers over the phone regarding store operations, product information and order placement.
Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Ensured compliance with all safety regulations within the store environment.
Provided excellent customer service while promoting loyalty programs to increase sales potential.