Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Dayvon Jackson

Summary

Competent Driver with excellent organizational and multitasking skills dedicated to achieving challenging delivery timetables. Proven ability to adapt in new situations, and extremely coachable, ready to learn always. Detail-oriented in meeting daily business and client needs.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Fine Jewelry Sales Associate

Macy's
10.2022 - 08.2023
  • Help locate or select merchandise based on customer needs and desires
  • Manage client experience throughout transactions and visitations
  • Maintain client relationship through companies client database.
  • Advanced use of company computer system and technologies
  • Drive credit applications and reach selling quotas throughout companies quarters.
  • High end merchandise selling and maintenance
  • Coordinate the display of merchandise to better appeal to customers
  • Efficiently complete tasks or special projects assigned by leadership
  • Addressed customer complaints and dissatisfaction

Customer Service Representative, Recovery Clerk

BJ’S Whole Sale Club
03.2020 - 06.2023
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.
  • Produced high-quality communications for internal and external use.
  • Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment.
  • Help locate or select merchandise based on customer needs and desires
  • Manage client experience throughout transactions and visitations
  • Advanced use of company computer system and technologies
  • Drive credit applications to reach company quotas throughout company quarters.
  • Coordinate the display of merchandise to better appeal to customers
  • Efficiently complete tasks or special projects assigned by leadership
  • Addressed customer complaints and dissatisfaction

Education

Associate of Science - Business Administration

Monroe College

High School Diploma -

Thornton High School
Mount Vernon, NY

Skills

  • Product and service sales
  • Cash Management
  • Materials transport
  • Customer satisfaction
  • Communication
  • Teamwork
  • Professionalism
  • Membership Retention
  • Verbal and Written Communication
  • Issue Resolution
  • Meeting Agendas and Quotas
  • Strategic Selling
  • Fitness Instruction
  • Telecommunications Systems
  • Microsoft Excel, Word

Certification

  • Mandated Reporter Training - 2023
  • Early Childhood Education Training -2023
  • Mental Health to Support StudentLearning-2023
  • NASM Certified Personal Trainer-2024
  • CPR Certified- 2024
  • Identification and Reporting of Child Abuse and Maltreatment- 2023
  • Harassment, Bullying and Discrimination Prevention and Intervention- 2023
  • New York School Violence Prevention

Timeline

Fine Jewelry Sales Associate

Macy's
10.2022 - 08.2023

Customer Service Representative, Recovery Clerk

BJ’S Whole Sale Club
03.2020 - 06.2023

Associate of Science - Business Administration

Monroe College

High School Diploma -

Thornton High School
Dayvon Jackson