Dayvon Jackson
Summary
Competent Driver with excellent organizational and multitasking skills dedicated to achieving challenging delivery timetables. Proven ability to adapt in new situations, and extremely coachable, ready to learn always. Detail-oriented in meeting daily business and client needs.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Fine Jewelry Sales Associate
Macy's
10.2022 - 08.2023
- Help locate or select merchandise based on customer needs and desires
- Manage client experience throughout transactions and visitations
- Maintain client relationship through companies client database.
- Advanced use of company computer system and technologies
- Drive credit applications and reach selling quotas throughout companies quarters.
- High end merchandise selling and maintenance
- Coordinate the display of merchandise to better appeal to customers
- Efficiently complete tasks or special projects assigned by leadership
- Addressed customer complaints and dissatisfaction
Customer Service Representative, Recovery Clerk
BJ’S Whole Sale Club
03.2020 - 06.2023
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.
- Produced high-quality communications for internal and external use.
- Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment.
- Help locate or select merchandise based on customer needs and desires
- Manage client experience throughout transactions and visitations
- Advanced use of company computer system and technologies
- Drive credit applications to reach company quotas throughout company quarters.
- Coordinate the display of merchandise to better appeal to customers
- Efficiently complete tasks or special projects assigned by leadership
- Addressed customer complaints and dissatisfaction
Education
Associate of Science - Business Administration
Monroe College
High School Diploma -
Thornton High School
Mount Vernon, NYSkills
- Product and service sales
- Cash Management
- Materials transport
- Customer satisfaction
- Communication
- Teamwork
- Professionalism
- Membership Retention
- Verbal and Written Communication
- Issue Resolution
- Meeting Agendas and Quotas
- Strategic Selling
- Fitness Instruction
- Telecommunications Systems
- Microsoft Excel, Word
Certification
- Mandated Reporter Training - 2023
- Early Childhood Education Training -2023
- Mental Health to Support StudentLearning-2023
- NASM Certified Personal Trainer-2024
- CPR Certified- 2024
- Identification and Reporting of Child Abuse and Maltreatment- 2023
- Harassment, Bullying and Discrimination Prevention and Intervention- 2023
- New York School Violence Prevention
Timeline
Fine Jewelry Sales Associate
Macy's
10.2022 - 08.2023
Customer Service Representative, Recovery Clerk
BJ’S Whole Sale Club
03.2020 - 06.2023
Associate of Science - Business Administration
Monroe College
High School Diploma -
Thornton High School