Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jordonn Walker

Houston,TX

Summary

Dynamic sales professional with a proven track record at RUI, excelling in inbound sales and customer relationship building. Adept at utilizing CRM software to enhance lead tracking and customer interactions, driving customer satisfaction and retention. Goal-oriented and skilled in collaborating with teams to optimize sales processes in high-volume environments.

Overview

5
5
years of professional experience

Work History

Inbound Sales Representative

RUI
12.2024 - 12.2025
  • Managed inbound sales inquiries, providing accurate information to ensure customer satisfaction.
  • Utilized CRM software to track leads and update customer interactions consistently.
  • Collaborated with team members to develop strategies for improving sales processes and customer retention.
  • Engaged customers through effective communication to identify needs and recommend suitable products.

Customer Service Representative

Teleperformance
Remote
12.2022 - 11.2024
  • Assisted customers with inquiries, providing accurate information and resolving issues efficiently.
  • Managed customer accounts, ensuring data accuracy and timely updates in the system.
  • Collaborated with team members to streamline processes, enhancing overall service delivery.
  • Utilized CRM software to track customer interactions and maintain detailed records.

Cashier

Walmart
77086
10.2020 - 07.2022
  • Assisted customers with product inquiries and returns, ensuring satisfaction.
  • Maintained cleanliness and organization of checkout area to enhance shopping experience.
  • Collaborated with team members to streamline check-out operations during peak hours.
  • Processed customer transactions efficiently using point-of-sale systems.

Education

High School Diploma -

Davis High School
Houston, TX
06.2023

Skills

  • Inbound sales
  • High-volume call centers
  • Goal oriented
  • Customer relationship building

Timeline

Inbound Sales Representative

RUI
12.2024 - 12.2025

Customer Service Representative

Teleperformance
12.2022 - 11.2024

Cashier

Walmart
10.2020 - 07.2022

High School Diploma -

Davis High School
Jordonn Walker