Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dianne Beane

Patient Services Representative
Newark,Ohio

Summary

Experienced, hard-working, and dedicated, dependable work professional. Exceptional customer service in a fast-paced work environment. Proven ability and adeptness in office administration and meeting deadlines. Successful in solid communication and interpersonal skills. Offering a strong commitment toward enhancing employer’s objectives and overall operation. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

12
12
years of professional experience

Work History

Patient Services Representative

Central Ohio Primary Care
07.2024 - Current
  • Assisted patients in filling out check-in and payment paperwork.
  • Applied administrative knowledge and courtesy to explain procedures and services to patients.
  • Took copayments and compiled daily financial records.
  • Used EPIC to schedule appointments.

Special Events Assistant

The Ohio State University
01.2019 - Current
  • Greet event attending guests, operate handheld scanner to scan guest's tickets upon entry

MIM Specialist

The Ohio State University WMC
01.2017 - 01.2018
  • Interviewed new parents to collect vital stats information for birth certificates

Provider Configuration Information Analyst

Healthcare Support
01.2016 - 01.2017
  • Ensured that provider information was loaded accurately to allow for proper claims processing, outbound reporting, and directory processes maintenance of critical provider information on all claims and provider databases

Reimbursement Specialist

Bioscrip Pharmacy
01.2015 - 01.2016
  • Submitted timely accurate invoices to payor for products and services provided

A/R Specialist

Revenue Cycle, OhioHealth Physicians Group
01.2013 - 01.2015
  • Submitted billing to appropriate parties

Education

No Degree - Medical Coding

CTEC
Newark, OH
06.2018

Associate of Applied Science - Criminal Justice

Central Ohio Technical College
Newark, OH
06.1989

Skills

    Patient confidentiality

    Appointment Scheduling

    Insurance Verification

    Patient Registration

    Customer Service

    Team Collaboration

    Quality Assurance

    Information Collection

    Medical Terminology

    EMR Updating

    Document filing

    Multitasking

    Organizational Skills

    Reliability and Dedication

Timeline

Patient Services Representative

Central Ohio Primary Care
07.2024 - Current

Special Events Assistant

The Ohio State University
01.2019 - Current

MIM Specialist

The Ohio State University WMC
01.2017 - 01.2018

Provider Configuration Information Analyst

Healthcare Support
01.2016 - 01.2017

Reimbursement Specialist

Bioscrip Pharmacy
01.2015 - 01.2016

A/R Specialist

Revenue Cycle, OhioHealth Physicians Group
01.2013 - 01.2015

No Degree - Medical Coding

CTEC

Associate of Applied Science - Criminal Justice

Central Ohio Technical College
Dianne BeanePatient Services Representative