Sabrina Zettles
Tampa,FL
Summary
Systematic Administrative Assistant with successful experience in fast-paced office settings. Hardworking team-player with expertise completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
11
11
years of professional experience
Work History
Delivery Driver
Uber Eats
Tampa, FL
10.2018 - Current
- Completed on-time deliveries by choosing best and most efficient routes.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Delivered packages to customer doorsteps and business offices.
- Contacted customers prior to delivery to confirm and coordinate delivery times.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
Administrative Assistant
DEX Imaging
Tampa, FL
11.2020 - 01.2021
- Executed record filing system to improve document organization and management.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Supported room reservations, agenda preparation and calendar maintenance for programs, meetings and events.
- Arranged rapid office equipment repair and maintenance with vendors.
Administrative Assistant
Southbay Distribution
Tampa, FL
09.2019 - 02.2020
- Executed record filing system to improve document organization and management.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Performed research to collect and record industry data.
Call Center Representative
UPS
Tampa, FL
10.2014 - 09.2016
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
- Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
- Engaged in learning and development opportunities to promote continued performance improvement.
- Met customer call guidelines for service levels, handle time and productivity.
- Facilitated inter-departmental communication to effectively provide customer support.
Bartender
Sheraton Suites
Tampa, FL
07.2012 - 07.2014
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Served high customer volumes during special events, nights and weekends.
- Assisted servers with specialty drinks orders by preparing on-demand items without delay.
- Obtained cash bank and stocked service bar to prepare for operation.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
Production Coordinator
Hillsborough County Public Schools
Tampa, FL
08.2009 - 04.2012
- Communicated scheduling with employees to promote on-time delivery.
- Completed logs and reports detailing production data such as volume, materials used and quality assurance results, helping management make accurate operational decisions.
- Created production schedules to forecast inventory for future supply and demand fluctuations and prevented material shortages and production downtime.
Education
High School Diploma -
Jefferson High School Tampa
Tampa, FL05.2008
Skills
- Customer Service
- Efficiency and Time Management
- Office Equipment Operation
- Computers and Technology
- Multi-Line Telephone Systems
- Supply Inventory Control
- Document and File Management
- Multitasking and Time Management
- Cash Deposit Preparation
- Invoice Processing
- Complex Data Interpretation
- Administrative and Clerical Support
Timeline
Administrative Assistant
DEX Imaging
11.2020 - 01.2021
Administrative Assistant
Southbay Distribution
09.2019 - 02.2020
Delivery Driver
Uber Eats
10.2018 - Current
Call Center Representative
UPS
10.2014 - 09.2016
Bartender
Sheraton Suites
07.2012 - 07.2014
Production Coordinator
Hillsborough County Public Schools
08.2009 - 04.2012
High School Diploma -
Jefferson High School Tampa