Summary
Overview
Work History
Education
Skills
Timeline
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Michael Truchsess

Worcester,MA

Summary

Energetic professional in the field of amusement and recreation, known for high productivity and efficient task completion. Skilled in customer service, safety protocol adherence, and operational equipment management. Excel at interpersonal communication, teamwork, and adaptability to ensure positive guest experiences and seamless event execution.

Overview

2
2
years of professional experience

Work History

Host

The Fix Burger
Worcester, MA
08.2024 - 01.2025
  • Provided excellent customer service by anticipating customer needs.
  • Offered seating and other special accommodations to customers according to preferences and dining area volume.
  • Accepted payments from guests for dine-in and take-out foods.
  • Managed daily card and cash transactions, maintaining payment records and investigating discrepancies.
  • Answered phones promptly to record and confirm reservations.
  • Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
  • Distributed menus to guests, led to tables and gave initial information about service staff or specials.
  • Tracked seated guests and available seating using computer-based and mobile reservation software.
  • Monitored dining area to assess server capacity and estimate wait times.
  • Took beverage orders and served drinks during peak meal times.

Cashier

S&S Farms
Worcester, MA
08.2023 - 08.2024
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
  • Scanned items and checked pricing on cash register for accuracy.
  • Ensured compliance with all safety regulations within the store environment.
  • Built and maintained productive relationships with employees.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.

Golf Caddy

Worcester Country Club
Worcester, MA
05.2023 - 08.2023
  • Provided exceptional customer service to ensure a pleasant experience for all clients.
  • Assisted golfers with decision-making strategy and course analysis.
  • Performed light maintenance around the clubhouse such as sweeping walkways or raking bunkers.
  • Provided accurate readings of greens to aid in putting.

Education

High School Diploma -

Doherty Memorial High School
Worcester, MA
06-2025

Skills

  • Telephone reception
  • Effective time management
  • Table assignment coordination
  • Professional appearance
  • Drawer balancing
  • Cash drawer balancing
  • Payment processing
  • Basic math

Timeline

Host

The Fix Burger
08.2024 - 01.2025

Cashier

S&S Farms
08.2023 - 08.2024

Golf Caddy

Worcester Country Club
05.2023 - 08.2023

High School Diploma -

Doherty Memorial High School

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Michael Truchsess