Summary
Overview
Work History
Education
Skills
Timeline
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DAMARIS C MAGANA-ARAMBURO

BROWNSBURG,IN

Summary

15 years in service and sales experience. Professional and detail-oriented with a passion to serve and lead in an innovative service industry. Adaptable and willing to learn, take on and master new responsibilities to improve overall company performance. Ability to independently and productively self-manage and exceed expectations as well as work in a team to support a harmonious work environment. Self aware, positive mindset and attitude with keen interpersonal communication skills leading to strong and growing connections with team members.

Overview

9
9
years of professional experience

Work History

BARTENDER + SERVER

Boulder Creek / BRU Burger - Cunningham Restaurant
09.2019 - Current
  • Promptly greet and engage customers in friendly, professional conversation to create inviting dining experience, learn about dining needs such as allergies and dislikes, and cultivate warm relationships with regular guests
  • Gain familiarity with menu ingredients and cooking processes to respond accurately to guest's inquiries and assist with making menu choices
  • Process orders in timely manner to provide excellent dining experience throughout course (managing prompt times between drinks, appetizers, salads, entrees, and desserts providing relaxed experience for guests)
  • Uphold high sanitation, safety standards and appealing presentation while delivering and serving food and beverages
  • Monitor tables with discernment, grace and tact while offering additional suggestions to improve guest dining experience
  • Assist hosts and bussers with clearing and setting tables to build an atmosphere of teamwork
  • Keep overall open dialogue and space from guests to managers to welcome and understand any disappointment or dissatisfaction in service or order and promptly correct to maintain positive reputation and returned loyalty
  • Built a service system allowing myself to serve parties up to 20 top tables on my own with minimal help
  • Work closely with managers to implement better strategies and solutions to promote excellent service and higher sales
  • Maintain mental and emotional stability and resiliency under high pressure, stressful environments while maintaining high standards of Cunningham Core Values
  • Consistently attained highest VIP subscriptions with multiple contests won
  • Recruited and trained new servers/bartenders to help maintain consistency in service and talented team

Brand and Marketing Specialist

DCMA Designs
01.2015 - Current
  • Build branding and marketing blueprints for new business owners and entrepreneurs with innovative tools
  • Enhance client's company social media presence and brand awareness across platforms through production of engaging content such as curated images and videos
  • Developed innovative design and visual files for social media, websites, online advertising and other non-digital designs such as banners, pamphlets, books, signs and clothing
  • Tracked and analyzed social media and online marketing data

Personal Assistant

Ae Designs - Commercial Interior Designer & Event Planning
03.2017 - 03.2020
  • Oversaw personal and professional calendars and coordinated appointments for future events
  • Maintained appropriate filing of personal and professional documentation while displaying absolute discretion of confidential information
  • Provided general administrative support including scheduling meetings, tracking travel expenses, and managing documentation
  • Responded to emails and other correspondence to facilitate communication and enhance business processes
  • Maintained and organized all shared drives, documents and spreadsheets in Google Workspace
  • Experienced with productivity tools such as Slack, Zoom, Google Docs and Sheets, Trello and Asana.
  • Participated in team meetings and staff training sessions taking notes for management team
  • Provided emotional support and companionship to team members
  • Supported hiring, staffing, and labor law compliance
  • Pre-screened resumes prior to sending to CEO for consideration
  • Collaborated with CEO to identify and address employee relations issues

Education

Marketing + Sales

ENTRE Institute
Las Vegas, NV

High School Diploma -

Wawasee High School
Syracuse, IN
05.2005

Skills

    Innovative Solution Oriented

    Above and Beyond Leadership and Service

    Active Listening and Implementation

    Presentation Public Speaking

    Fluent Bilingual (Spanish English)

    Latest Windows Microsoft Office Knowledge

Timeline

BARTENDER + SERVER

Boulder Creek / BRU Burger - Cunningham Restaurant
09.2019 - Current

Personal Assistant

Ae Designs - Commercial Interior Designer & Event Planning
03.2017 - 03.2020

Brand and Marketing Specialist

DCMA Designs
01.2015 - Current

Marketing + Sales

ENTRE Institute

High School Diploma -

Wawasee High School

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DAMARIS C MAGANA-ARAMBURO