Emilia Milon
Winter Park,FL
Summary
With a heightened sense of ownership and initiative, I believe I forefront an exceptional work ethic and an unwavering commitment to surpassing company expectations. Recognized for fostering productive working relationships, I thrive in fast-paced, deadline-driven environments where I adeptly manage goals and contribute to team development. My comprehensive skill set is complemented by a genuine dedication to hospitality and the delivery of exceptional services. As a skilled multitasker, I am adept at navigating and excelling amidst competing priorities.
Overview
5
5
years of professional experience
Work History
Bartender + Server
Thriving Hospitality
08.2021 - 11.2023
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
- Trained new bartenders on drink preparation and upselling techniques.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
Lead Bartender
Downtown Pourhouse
07.2021 - 07.2022
- Met customer, business operations and server needs with minimal errors or delays.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Completed regular bar inventories and daily requisition sheets.
Event Coordinator + Server
Heartland Miami
04.2020 - 07.2021
- Worked with professional and trade associations to create memorable and successful events.
- Chose facilities, inspected spaces and planned set up and execution to exceed client expectation.
- Greeted customers, answered questions and recommended specials to increase profits.
Social Media Manager + Associate
Aerie By American Eagle
08.2019 - 06.2021
- Created social media strategies to increase sales and brand awareness across multiple platforms.
- Developed and implemented strategic social media marketing plans.
- Liaised with senior leadership to concept and pitch strategic social campaigns and content plans.
Hostess
Jack's Restaurant
06.2018 - 07.2019
- Checked dining and serving areas to verify proper cleanliness and readiness for guests.
- Managed guest expectations by relaying information regarding hours, wait times and specials.
- Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
Education
Associate of Science - Hospitality Management / Marketing
University of Central Florida
Orlando, FL12.2024
Skills
- Strategic Planning
- Marketing
- Multi-Tasking
- Working in a fast-paced environment
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
Bartender + Server
Thriving Hospitality
08.2021 - 11.2023
Lead Bartender
Downtown Pourhouse
07.2021 - 07.2022
Event Coordinator + Server
Heartland Miami
04.2020 - 07.2021
Social Media Manager + Associate
Aerie By American Eagle
08.2019 - 06.2021
Hostess
Jack's Restaurant
06.2018 - 07.2019
Associate of Science - Hospitality Management / Marketing
University of Central Florida
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