Mckenley Cribe

As a Sales Associate at T-Mobile, I am the face of the brand, delivering exceptional experiences to every customer I interact with. My job is all about connecting with people, understanding their needs, and providing solutions that showcase T-Mobile’s innovative products and services. I work in a dynamic, fast-paced environment where teamwork, learning, and achieving goals are at the forefront of everything I do

• Assisted guests with reservation modifications, resolving any issues promptly and professionally.
• Handled payment transactions accurately, maintaining proper cash handling procedures at all times.
• Resolved guest complaints diplomatically to maintain a positive property reputation and high customer satisfaction rates.
• Managed guest inquiries via telephone, email, and in-person communication, ensuring accurate information delivery.
• Contributed positively towards creating a welcoming atmosphere by maintaining a clean and organized front desk area at all times.