Summary
Overview
Work History
Education
Skills
Work Availability
Timeline

Deagon Long

Keokuk,IA

Summary

Dynamic Shift Manager at Arby's with proven expertise in customer service and team building. Successfully trained and mentored new employees, enhancing overall team performance. Demonstrated exceptional problem-solving abilities in high-pressure situations, ensuring workplace safety and operational efficiency. Tech-savvy with strong cash handling skills, committed to upholding company standards.

Overview

2
2
years of professional experience

Work History

Shift Manager

Arby's
08.2023 - Current
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Handled emergency situations with a calm demeanor, ensuring the safety of both customers and employees during critical incidents.

Education

High School Diploma -

Keokuk High School, 2285 Middle Rd, Keokuk, IA 52632
05-2024

Skills

  • Customer service
  • Team building
  • Employee training
  • Problem solving
  • Cash handling
  • Workplace safety
  • Inventory control
  • Equipment troubleshooting
  • Tech-Savvy

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Shift Manager - Arby's
08.2023 - Current
Keokuk High School - High School Diploma,

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Deagon Long