DeAiro Douglas
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
4
4
years of professional experience
Work History
Mobile Sales Expert
Talk4Less DBA Cricket Mobile
11.2023 - Current
- Educated customers on device features, benefits, and proper usage for optimal results.
- Optimized store layout for improved visual appeal, enhancing the overall shopping experience.
- Contributed to a dynamic work environment by actively participating in team meetings and training sessions.
- Built strong rapport with clients, resulting in successful long-term relationships and referrals.
Consultant
CmeCwe LLC
01.2023 - Current
- Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
- Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
- Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
Fiber Optic Technician
FiberCron Communications
02.2022 - 12.2022
- Increased network reliability through meticulous fusion splicing, termination, and testing of fiber optic cables.
- Enhanced network performance by efficiently installing and maintaining fiber optic systems.
- Upheld quality standards in all completed work by strictly following established procedures for handling delicate components such as optical fibers, connectors, and hardware devices.
- Provided exceptional customer service through clear communication about project progress, timelines, and expectations throughout the process.
Automotive Technician
C&T Drive Shafts
06.2021 - 01.2022
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
Owner
Kid & Me
01.2020 - 07.2023
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Water Mitigation Technician
Paul Davis Restoration
05.2020 - 09.2020
- Managed inventory of equipment and materials, ensuring adequate resources were available for each project.
- Continuously expanded industry knowledge through participation in professional development courses and certifications related to water mitigation techniques.
- Contributed to overall company success by consistently meeting or exceeding performance targets set forth by management.
- Strengthened relationships with other contractors involved in the restoration process through effective collaboration efforts when necessary.
Education
GED -
HCC
Houston, TX11.2014
Skills
- Scheduling appointments
- Document Preparation
- Schedule Management
- Verbal Communication
- File Organization
- Database entry
- Telephone reception
- Word Processing
- Customer Engagement
Timeline
Mobile Sales Expert
Talk4Less DBA Cricket Mobile
11.2023 - Current
Consultant
CmeCwe LLC
01.2023 - Current
Fiber Optic Technician
FiberCron Communications
02.2022 - 12.2022
Automotive Technician
C&T Drive Shafts
06.2021 - 01.2022
Water Mitigation Technician
Paul Davis Restoration
05.2020 - 09.2020
Owner
Kid & Me
01.2020 - 07.2023
GED -
HCC
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