Dean Marone
Fillmore
Summary
Proven leader in sales and customer engagement, adept at building relationships and enhancing brand recognition, notably with Porsche Santa Clarita. Skilled in coaching teams to exceed sales targets through effective communication and customer service excellence. Achieved consistent client satisfaction and sales growth by implementing strategic pricing and motivational techniques.
Overview
25
25
years of professional experience
Work History
Brand Ambassador
Porsche Santa Clarita
02.2020 - Current
- Increased positive word-of-mouth referrals through genuine, personalized customer interactions and excellent product knowledge.
- Ensured accurate representation of the brand by maintaining consistent messaging and visuals across all promotional materials and presentations.
- Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
- Boosted sales through effective collaboration with store staff to promote products in high-traffic areas.
Sales Manager
The Auto Gallery
10.2009 - 06.2018
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
General Sales Manager
Beverly Hills Porsche
11.2005 - 09.2009
- Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Implemented effective pricing strategies that balanced profit margins while remaining competitive in the marketplace.
- Applied established sales techniques and persuasive communication skills to meet personal sales objectives.
- Achieved sales targets consistently by closely monitoring sales performance and adjusting strategies as needed.
- Developed a high-performing sales team through consistent coaching, training, and motivation techniques.
- Streamlined communication channels between sales, marketing, and customer service departments to ensure a cohesive approach to business development.
General Sales Manager
Hornburg Land Rover/Jaguar
02.2002 - 10.2005
- Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Implemented effective pricing strategies that balanced profit margins while remaining competitive in the marketplace.
- Applied established sales techniques and persuasive communication skills to meet personal sales objectives.
- Achieved sales targets consistently by closely monitoring sales performance and adjusting strategies as needed.
- Developed a high-performing sales team through consistent coaching, training, and motivation techniques.
- Streamlined communication channels between sales, marketing, and customer service departments to ensure a cohesive approach to business development.
General Sales Manager
Land Rover Encino
06.1999 - 01.2003
- Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Implemented effective pricing strategies that balanced profit margins while remaining competitive in the marketplace.
Education
GED -
Stamford High School
Stamford, CT06.1986
Skills
- Customer Service
- Effective communicator
- Customer Engagement
- Exceptional communication
- Customer Relations
- Adaptable Personality
- Team Leadership Qualities
- Relationship builder
Timeline
Brand Ambassador
Porsche Santa Clarita
02.2020 - Current
Sales Manager
The Auto Gallery
10.2009 - 06.2018
General Sales Manager
Beverly Hills Porsche
11.2005 - 09.2009
General Sales Manager
Hornburg Land Rover/Jaguar
02.2002 - 10.2005
General Sales Manager
Land Rover Encino
06.1999 - 01.2003
GED -
Stamford High School