Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dean Portillo

Ellenton,FL

Summary

Driven retail professional with a strong background in customer engagement, sales transaction processing, and product knowledge. Committed to enhancing customer satisfaction and team performance through effective inventory management and point-of-sale systems.

Overview

32
32
years of professional experience

Work History

Retail Sales Consultant

AT&T Wireless
Lee's Summit, Missouri
2011.08 - 2021.04
  • Facilitated customer selection of mobile devices and plans, enhancing purchasing decisions.
  • Processed sales transactions with point-of-sale systems, ensuring accuracy and efficiency.
  • Educated customers on device features and service options to improve satisfaction.
  • Maintained organized inventory and product displays to attract customer attention.
  • Resolved customer inquiries effectively, providing exceptional support and service.
  • Collaborated with team members to meet and exceed sales targets consistently.
  • Conducted in-store promotions, increasing customer engagement and interaction.
  • Trained new staff on sales techniques and product knowledge to enhance team performance.

Territory Business Manager

Sara Lee Bakery Group
Kansas City, Missouri
1991.04 - 2011.03
  • Cultivated relationships with retail partners, enhancing collaboration across assigned territory.
  • Conducted market analysis to identify growth opportunities for bakery products.
  • Collaborated with marketing teams to execute promotional strategies in retail locations.
  • Trained sales representatives on product knowledge and effective customer engagement.

Operations Manager

Performance Materials
Kansas City, Missouri
1989.03 - 1991.04
  • Oversaw daily operations of production and distribution processes to ensure efficiency.
  • Coordinated with cross-functional teams to enhance workflow productivity.
  • Implemented safety protocols, ensuring compliance with regulations and OSHA standards.

Education

High School Diploma -

William Chrisman HS
Independence, MO
1980-05

Skills

  • Customer engagement
  • Sales transaction processing
  • Product knowledge
  • Inventory management
  • Point-of-sale systems
  • Customer relationship management

Timeline

Retail Sales Consultant

AT&T Wireless
2011.08 - 2021.04

Territory Business Manager

Sara Lee Bakery Group
1991.04 - 2011.03

Operations Manager

Performance Materials
1989.03 - 1991.04

High School Diploma -

William Chrisman HS
Dean Portillo