Summary
Overview
Work History
Education
Skills
Timeline
Generic

DEAN RIVERA

Ridgewood,NY

Summary

Committed and hardworking with exceptional experience in Cashiering and product knowledge. Professional, friendly, patient and a dedication to customer service. A quick learner and already experienced with retail and the tasks that would be given. Dependable, and I work well in a team environment especially on busy days.

Overview

5
5
years of professional experience

Work History

Sales Associate

UnderArmour
11.2022 - 09.2023
  • Prepared merchandise for sales floor by pricing or tagging.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Engaged with customers to build rapport and loyalty.
  • Solved customer challenges by offering relevant products and services.

Sales Associate

Tommy Hilfiger
10.2021 - 07.2022
  • Answered questions about store policies and addressed customer concerns
  • Helped customers complete purchases, and join reward programs
  • Assisted locating clothing and answered customer questions
  • Worked closely with shift manager to solve problems
  • Greeted every customer
  • Performed cash, card and check transactions to complete customer purchases
  • Operated cash register and handled money carefully
  • Folded, tagged, and restocked clothing.

Cashier

ShopRite
09.2019 - 01.2022
  • Answered questions about store policies and addressed customer concerns
  • Restocked and organized merchandise in front lanes
  • Helped customers complete purchases, locate items and join reward programs
  • Monitored self-checkout systems and provided assistance where needed
  • Worked closely with shift manager to solve problems and handle customer concerns
  • Greeted every customer
  • Performed cash, card and check transactions to complete customer purchases
  • Operated cash register and handled money carefully.

Cook

Burger King
01.2019 - 04.2019
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot
  • Maintained cleanliness of my station
  • Worked at my station and performed tasks quickly and correctly
  • Carefully listened to directions from manager and team
  • Learned recipes for each food at my station and served each burger to the correct order
  • Cleaned around the kitchen
  • Remained calm and focused during peak hours.

Education

High school or equivalent - No field of study

Pleasant Valley High School
Brodheadsville, PA
06.2015

Skills

  • Customer service
  • Customer Needs Assessment
  • Product Sales
  • Fraud Detection
  • Money Handling
  • Teamwork and Collaboration
  • Reliable and Punctual
  • Merchandising Knowledge

Timeline

Sales Associate

UnderArmour
11.2022 - 09.2023

Sales Associate

Tommy Hilfiger
10.2021 - 07.2022

Cashier

ShopRite
09.2019 - 01.2022

Cook

Burger King
01.2019 - 04.2019

High school or equivalent - No field of study

Pleasant Valley High School

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DEAN RIVERA