Dean Webb
Mancaca,TX
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and product knowledge.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Sales Associate
Milestone Community Builders
Austin, TX
08.2015 - Current
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Assistant General Manager
Jared The Galleria of Jewelry
Austin, TX
08.2010 - 08.2015
- Managed sales transactions with a revenue stream of $5.2 million annually
- Created and directed sales team training daily
- Created strategies to develop and expand existing customer sales, which resulted in a 9% increase in annual sales
- Shared product knowledge with customers while making personal recommendations
- Achieved presidents club award 2012, 2013 and 2014.
Senior Manager
The Cheesecake Factory
05.2004 - 02.2009
- Responsible for opening and closing duties
- Ensured proper staffing levels through effective recruiting and efficient scheduling of all departments
- Maintained and reported daily financial records and reports
- Managed 50-100 employees per shift, ensuring absolute guest satisfaction as the highest priority
- Mentored and trained all management personnel
- Managed and placed all product orders for various departments according to sales forecasts and maintained efficient inventories.
Sales Representative
The Seattle Times
06.2002 - 09.2004
- Consistently exceeded sales quotas set by territory supervisor
- Acquired new clients through business-to-business and residential canvassing
- Trained and mentored new sales reps.
Skills
- Customer Needs Assessment
- Product Sales
- Sales Development
- Excellent People Skills
Certification
- Texas real estate sales agent license
- Diamond council of America certified diamontologist
- Tag Heur Academy certified Tag Heur specialist
- Cheesecake Factory institute of business management
Timeline
Sales Associate
Milestone Community Builders
08.2015 - Current
Assistant General Manager
Jared The Galleria of Jewelry
08.2010 - 08.2015
Senior Manager
The Cheesecake Factory
05.2004 - 02.2009
Sales Representative
The Seattle Times
06.2002 - 09.2004