Deana Crisp
Summary
I am detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Dependable successful in providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration, and resolving issues with customers, waitstaff, and management.
Overview
7
7
years of professional experience
Work History
Server
Denny's Restaurant
12.2023 - Current
- Enhanced customer satisfaction by providing efficient and friendly food service.
- Streamlined order-taking process for faster service and increased table turnover rate.
- Maintained clean and organized dining area, contributing to a pleasant atmosphere for guests.
Lead Line Cook/Cook/Assistant Manager
Hooligans Pub
01.2021 - 11.2021
- Improved kitchen efficiency by streamlining food preparation processes and implementing time-saving strategies.
- Enhanced menu offerings by creating innovative, seasonal dishes that attracted new customers and increased overall satisfaction.
- Assisted executive chef in menu planning by researching current culinary trends and suggesting unique flavor combinations.
- Mentored new hires on company policies, procedures, and best practices to ensure seamless integration into the team.
Lead Line Cook/Trainer
Applebee's Grill + Bar
03.2017 - 01.2021
- Participated in weekly meetings with kitchen staff to discuss operational improvements, menu changes, and employee performance evaluations.
- Optimized inventory management by conducting regular audits of stock levels and submitting accurate orders for necessary supplies.
- Implemented effective time-management strategies while prioritizing multiple tasks simultaneously without sacrificing quality or consistency of food items prepared.
Education
High School Diploma -
Canyon County Alternative
Caldwell, ID03.1994
Skills
- Guest Engagement
- Order Management
- Safe Food Handling
- Cash Handling
- Ordering Procedures
- Effective Communication
- Organizational Skills
- Active listening
- Exceptional communication
- Problem-solving
Additional Information
I have worked in the restaurant industry for 15 plus years and have opened 3 Major chain restaurants from Boise, ID to Bonneylake, WA
These restaurants are Red Robin, Wingers, and Olive Garden. I know my way around the restaurant. I am very good at my job, and more than anything I take pride in my work.
Timeline
Server
Denny's Restaurant
12.2023 - Current
Lead Line Cook/Cook/Assistant Manager
Hooligans Pub
01.2021 - 11.2021
Lead Line Cook/Trainer
Applebee's Grill + Bar
03.2017 - 01.2021
High School Diploma -
Canyon County Alternative