Deana Ritzman
Hales Corners,WI
Summary
Energetic and motivated with a 20+ year background in account management, sales and customer satisfaction. Successfully connects with diverse groups of customers and clients to exceed organization expectations. Excellent written and verbal communication skills. Proven ability to increase sales and customer base in sales territory. Constantly seeking new ways to improve processes and cut costs. Focused on getting results by demonstrating superior product knowledge, strong decision making and utilizing network capabilities.
Overview
13
13
years of professional experience
Work History
Midwest Regional Sales Manager
Eola Hills Wine Cellars
Milwaukee, WI
12.2021 - Current
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Exceeded targets by building, directing and motivating high-performing sales team.
- Contacted key accounts regularly and achieved high satisfaction scores by routinely re-assessing needs and resolving conflicts.
- Assessed each location's individual and team performances, analyzing data trends to determine best methods to improve sales results.
Sales Manager
Capitol Husting
Milwaukee, WI
09.2018 - 12.2021
- Establish and maintain strong relationships with on premise channel customers within the Lake Country Territory, a diverse and top performing territory within the company.
- Successfully increased sales volume by 15% in my assigned territory
- Collaborate with Field Sales Manager , graphics department, staff mixologist, promotional teams and suppliers to achieve product placements and drive volume while ensuring customer satisfaction.
- Guide accounts with market plans, menu development, product features and event ideas.
- Set daily, weekly and quarterly goals that coincide with quotas and focus brands, evaluate effectiveness on a weekly basis.
- Maintain awareness of competitive brands and their market tactics to safeguard current business while securing new business.
Manager
AJ’s Pub
Oconomoc, WI
06.2015 - 09.2018
- Responsible for hiring, training and scheduling staff -weekly inventory management -coordinating with sales reps and distributors to bring in newest products.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
POL Manager
US Army
09.2015 - 08.2016
- Maintain $100,000 worth of military equipment
- Ensured the safety of fifty flight crew members
- Worked unsupervised in an austere environment.
Food and Beverage Supervisor
Brookfield Suites
04.2013 - 06.2015
- Hire, train, schedule and retain staff
- Event coordination
- Inventory to include monthly kitchen and bar
- Guest relations specialist.
- Worked with qualified chef to diversify menu with new offerings.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
Sales Rep
Levelor Kirsch
09.2008 - 08.2011
- Serviced three main accounts with 56 locations total
- Maintained current knowledge of product features and benefits
- Kept financial reports and sales budgets
- Established beneficial professional networks and partnerships to gain insight and campaign support resulting in long-term business relationships.
Education
Bachelor of Science - Spanish
UW Oshkosh
Oshkosh, WISkills
- Analytical and critical thinking, planning
- Strong communication skills
- Accuracy and attention to detail
- Organization and prioritization
- Problem solving
- Consultative sales
Timeline
Midwest Regional Sales Manager
Eola Hills Wine Cellars
12.2021 - Current
Sales Manager
Capitol Husting
09.2018 - 12.2021
POL Manager
US Army
09.2015 - 08.2016
Manager
AJ’s Pub
06.2015 - 09.2018
Food and Beverage Supervisor
Brookfield Suites
04.2013 - 06.2015
Sales Rep
Levelor Kirsch
09.2008 - 08.2011
Bachelor of Science - Spanish
UW Oshkosh
Similar Profiles
SUMMER RANDALL, RNSUMMER RANDALL, RN
Health Services Director at Windsong at Eola Hills Memory CareHealth Services Director at Windsong at Eola Hills Memory Care
Abraham RamirezAbraham Ramirez
Estate Ambassador at Stag's Leap Wine CellarsEstate Ambassador at Stag's Leap Wine Cellars
Matthew FrancisMatthew Francis
Project Manager at Thomas Warner Wine CellarsProject Manager at Thomas Warner Wine Cellars
Sergio MunizSergio Muniz
Prep Cook at Red Pig InnPrep Cook at Red Pig Inn
Muath NaouraMuath Naoura
Manager at Metro by T-MobileManager at Metro by T-Mobile