Deana Rosato
Odenville,AL
Summary
Dynamic and reliable professional with a proven track record at Birmingham Radiological Group, adept in customer service and time management. Excelled in creating welcoming environments and efficiently managing appointments, demonstrating exceptional problem-solving abilities. Skilled in cash handling and scheduling, consistently delivering superior support and enhancing customer satisfaction.
Overview
20
20
years of professional experience
Work History
Front Desk Receptionist
Birmingham Radiological Group
07.2020 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Office Clerk
Gastro Health
08.2008 - 07.2020
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Maintained composure in stressful situations and continued to provide helpful and kind guest services for fantastic customer satisfaction.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Managed incoming calls and correspondence professionally, ensuring timely responses to clients and colleagues alike.
Unit Secretary
St Vincent East Hospital
09.2004 - 08.2008
- Assisted nursing staff with patient care, ensuring timely completion of tasks and improved patient satisfaction.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Managed incoming calls and directed to appropriate department.
- Maintained a clean, organized work environment for optimal efficiency in the delivery of patient care services.
Education
High School Diploma -
Mortimer Jordan High School
Morris , Al05.1982
Skills
- Customer Service
- Time Management
- Listening Skills
- Cash Handling
- Scheduling
- Appointment Scheduling
- Problem-Solving
- Punctual and Reliable
Timeline
Front Desk Receptionist
Birmingham Radiological Group
07.2020 - Current
Office Clerk
Gastro Health
08.2008 - 07.2020
Unit Secretary
St Vincent East Hospital
09.2004 - 08.2008
High School Diploma -
Mortimer Jordan High School
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