DeAndra Gaston
Lawrenceville,United States
Summary
Dynamic professional with a proven track record in customer service, excelling in effective communication and problem-solving. Adept at fostering teamwork and adaptability, I have successfully resolved conflicts and enhanced customer experiences, consistently contributing to a positive environment. Recognized for my ability to train new employees and maintain operational excellence.
Overview
6
6
years of professional experience
Work History
Resident Assistant
University Of Georgia
Athens, GA
07.2017 - 03.2020
- Supervised and monitored activities of residents in the dormitory to ensure compliance with rules and regulations.
- Educated residents on university policies and procedures related to residential living.
- Assisted students with problem resolution through mediation and conflict management techniques.
- Collaborated with Resident Directors on programming initiatives for the residence hall.
- Responded to emergency situations within the residence hall.
Hardlines Team Member
Target
Buford, GA
05.2017 - 06.2019
- Provided excellent customer service by greeting customers and responding to inquiries in a timely manner.
- Assisted customers with locating items throughout the store.
- Collaborated with other associates in order to complete tasks quickly and efficiently.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
Sales Associate
Papaya Clothing
Buford, GA
06.2015 - 06.2017
- Operated cash register accurately while providing excellent customer service.
- Assisted with stocking shelves, organizing merchandise, and maintaining the cleanliness of the sales floor.
- Managed time effectively between tasks such as restocking shelves and assisting customers with purchases.
- Greeted customers upon entering store and provided assistance in locating desired items.
- Provided information to customers concerning sales, promotions and store policies.
Restaurant Team Member
Chick-fil-A
Buford, GA
05.2014 - 05.2015
- Greeted customers and provided friendly customer service.
- Restocked workstation with supplies and communicated out-of-stock items to management.
- Maintained cleanliness of work area throughout shift.
- Trained new employees on how to use cash registers, prepare orders and provide excellent customer service.
- Answered customer inquiries regarding menu items, prices, promotions and special offers.
Education
Bachelor of Arts - Public Relations
University of Georgia
Athens, GA08-2020
Skills
- Customer service
- Effective communication
- Time management
- Problem solving
- Team cooperation
- Adaptable and flexible
Timeline
Resident Assistant
University Of Georgia
07.2017 - 03.2020
Hardlines Team Member
Target
05.2017 - 06.2019
Sales Associate
Papaya Clothing
06.2015 - 06.2017
Restaurant Team Member
Chick-fil-A
05.2014 - 05.2015
Bachelor of Arts - Public Relations
University of Georgia
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