DeAndra Harris
Jacksonville,FL
Summary
Dynamic hospitality professional with extensive experience in high-volume environments, including Sun Outdoors Rocky Mountains and Granby Ranch Ski Resort. Excelled in beverage preparation and inventory management, enhancing customer satisfaction through exceptional service and accommodation. Demonstrated leadership by training staff and innovating bar menus, showcasing a blend of technical skills and a service-oriented mindset. Now seeking longevity and growth opportunities after gaining valuable experience in seasonal roles.
Overview
7
7
years of professional experience
Work History
Bartender (Seasonal)
Sun Outdoors Rocky Mountains
05.2024 - 09.2024
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Developed creative bar menus and drink recipes by researching emerging industry trends.
Server (Seasonal)
Stoneys Bar and Grill
11.2023 - 04.2024
- Bussed and reset tables to keep dining room and work areas clean.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Served food and beverages promptly with focused attention to customer needs.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
Bartender (Seasonal)
Sun Outdoors Rocky Mountains
05.2023 - 09.2023
Server/Bartender (Seasonal)
Granby Ranch Ski Resort
11.2022 - 04.2023
Server
Snooze AM Eatery
05.2022 - 11.2022
- Explained menu items and suggested appropriate options for food allergy concerns.
- Cultivated warm relationships with regular customers.
- Served food and beverages promptly with focused attention to customer needs.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Bartender (Seasonal)
Granby Ranch Ski Resort
03.2021 - 05.2022
- Developed creative bar menus and drink recipes by researching emerging industry trends.
- Upheld strict regulations for safe alcohol service and food safety.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
- Managed bar inventory and restocked supplies.
- Helped management plan and serve bar menu exceeding customer expectations.
- Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
Co-Teacher
Our Little World Pre-School
03.2020 - 02.2021
- Adapted teaching methods and materials to meet students' varying needs.
- Helped students explore concepts with engaging, learning-focused activities.
- Increased educational expertise and knowledge by participating in instructor-oriented workshops.
- Created and developed lesson plans to meet students' academic needs.
- Developed and implemented classroom routines to address varying student needs.
Server/Bartender
Bocca Lupo Coal Fired Pizza and Wings
08.2017 - 02.2021
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Education
High School Diploma -
North Port High School
North Port, FL06-2015
Skills
- Payment Processing
- Health codes compliance
- Food Preparation
- Suggestive Selling
- Safe service compliance
- Beverage Preparation
- Inventory
- Hospitality and accommodation
- Service-oriented mindset
Timeline
Bartender (Seasonal)
Sun Outdoors Rocky Mountains
05.2024 - 09.2024
Server (Seasonal)
Stoneys Bar and Grill
11.2023 - 04.2024
Bartender (Seasonal)
Sun Outdoors Rocky Mountains
05.2023 - 09.2023
Server/Bartender (Seasonal)
Granby Ranch Ski Resort
11.2022 - 04.2023
Server
Snooze AM Eatery
05.2022 - 11.2022
Bartender (Seasonal)
Granby Ranch Ski Resort
03.2021 - 05.2022
Co-Teacher
Our Little World Pre-School
03.2020 - 02.2021
Server/Bartender
Bocca Lupo Coal Fired Pizza and Wings
08.2017 - 02.2021
High School Diploma -
North Port High School
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