Deandra Kamaka-Maauga
Las Vegas
Summary
Working at Flip N Out Xtreme as front desk receptionist has allowed me to be skilled in cash handling and problem-solving. I can deliver first-rate customer service and administrative support. I can handle issues efficiently, while also giving positive experiences for guests and employees alike. I am a reliable worker. I like to keep my area and my work as organized as possible. I am a worker who is willing to push myself out of my comfort zone to ensure a positive environment for not only myself but also for my peers.
Overview
1
1
year of professional experience
Work History
Front Desk Receptionist
Flip N Out Xtreme
03.2024 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Collected room deposits, fees, and payments.
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Developed strong working relationships with team members, fostering a positive work environment.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
Lifeguard
ARIA Resort & Casino Las Vegas
02.2023 - 06.2023
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Responded to emergency situations in a timely, efficient manner.
- Administered CPR and first-aid following best practices.
- Assisted swimmers in distress using appropriate rescue techniques based on individual needs and circumstances.
Education
No Degree - Medical Assisting
UEI College - Gardena
Gardena, CA08.2025
High School Diploma -
Chaparral High School
Las Vegas, NV05.2023
Skills
- Customer Service
- Time Management
- Listening Skills
- Cash Handling
- Problem-solving skills
- Team Collaboration
- Issue handling
- Telephone Etiquette
- Administrative Skills
Timeline
Front Desk Receptionist
Flip N Out Xtreme
03.2024 - Current
Lifeguard
ARIA Resort & Casino Las Vegas
02.2023 - 06.2023
No Degree - Medical Assisting
UEI College - Gardena
High School Diploma -
Chaparral High School
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